Azure WVD Specialist – SME

2 days ago

Bengaluru, Karnataka, India eJAmerica Full time

Job Summary:

We are seeking skilled professionals at various experience levels to join our team in managing and expanding our Azure Windows Virtual Desktop (WVD) environment. Open roles range from
Team Lead
,
Technical SME
, to
L1 Support Engineer
. The ideal candidates will have expertise in Azure Virtual Desktop, automation, and user support in enterprise environments.

Key Responsibilities (Level-Based Scope):

Team Lead Responsibilities (8+ years):

  • Lead and mentor a team to design, deploy, and manage Azure WVD environments.
  • Define architecture strategy and best practices for cost, performance, and scalability.
  • Oversee migration from legacy Citrix/VDI platforms to Azure WVD.
  • Collaborate with cross-functional teams and stakeholders to align IT delivery with business objectives.
  • Ensure adherence to compliance, governance, and documentation standards.

Technical SME Responsibilities (5–8 years):

  • Design and implement WVD host pools, RemoteApps, and golden image lifecycle.
  • Develop automation using PowerShell and ARM templates for deployment and management.
  • Integrate WVD with Azure AD, Conditional Access, networking, and other Azure services.
  • Troubleshoot complex issues and optimize performance and availability.

L1 Support Responsibilities (3–5 years):

  • Provide day-to-day support for Azure WVD users and handle incident management.
  • Perform basic VM and session host troubleshooting and user onboarding.
  • Monitor systems using Azure Monitor and escalate issues as needed.
  • Maintain user access, profile configurations, and follow standard operating procedures.

Required Qualifications:

  • Hands-on experience with
    Azure Virtual Desktop (WVD)
    administration.
  • Knowledge of
    Azure AD, networking, storage
    , and
    security configurations
    .
  • Experience in
    automation using PowerShell
    and familiarity with
    ARM templates
    .
  • Understanding of
    networking protocols, VPNs, and firewalls
    .
  • Experience with
    Citrix Virtual Apps
    ,
    VMware Horizon
    , or similar platforms is a plus.
  • Strong analytical and troubleshooting skills
    at all levels.
  • Excellent communication skills
    ; ability to work in a collaborative, team environment.

Preferred Certifications:

  • Microsoft Certified: Azure Administrator Associate
  • Microsoft Certified: Azure Solutions Architect Expert

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