Branch Manager

20 hours ago

Hyderabad Vijayawada Visakhapatnam, India Value Gold Full time ₹ 12,00,000 - ₹ 30,00,000 per year

Position: Branch Manager, Sales.

Location: Hyderabad-Medchal-Gajuwaka-Jagadamba-Gopalapatnam-Madhurawada-Nirmal-Kurnool.

Experience: At least 10 years of experience in the Gold buying industry Salary: 3,50,000 p.a.

Job Summary :We are looking for an experienced, customer service-oriented Branch Manager Sales - Gold Buying to join our growing team.

Position Overview The Branch Manager Sales is responsible for delivering superior service to our customers as well as for managing the branch operations and customer relations.

Job Responsibilities:

  • Formulate sales and marketing activities and strategies in order to achieve sales target
  • Monitor branch performance in terms of sales, customer service, and customer satisfaction
  • Ensure that customer needs are met and customer complaints are dealt with promptly and effectively
  • Train and motivate employees in order to maximize their effectiveness in servicing customers
  • Develop and maintain effective customer relationships through personal contact and networking
  • Monitor staff gold valuation and assessment process to ensure accuracy
  • Supervise the releasing of pledge gold
  • Monitor and manage all transactions through our CRM software
  • Oversee the logistic of the store
  • Ability to manage and motivate a team
  • Adhere to all the company policies and procedures
  • Timely reports to the Senior Management

Qualifications & Skills:

  • Bachelors degree in any discipline
  • Proficient in English communication
  • Computer literate
  • Good customer relationship
  • Good interpersonal and communication skills
  • Demonstrated skills in problem-solving, decision-making, strategic planning and time management

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