Customer Support Executive – Freight Forwarding

3 days ago


Chennai, Tamil Nadu, India AWATAC USA, Inc. Full time ₹ 1,50,000 - ₹ 2,00,000 per year

AWATAC Group is Hiring

Job Title: Customer Support Executive – Freight Forwarding

Location: Chennai, Tamil Nadu

Experience: 1 – 2 Years

Role Summary:

We are looking for a Customer Support Executive with 1–2 years of experience in freight forwarding or shipping operations. The ideal candidate should possess good communication skills, strong knowledge of shipping documentation and processes, and a customer-focused attitude.

Key Responsibilities:

  • Handle day-to-day customer interactions and provide timely updates on shipment status.
  • Coordinate with internal teams (operations, documentation, and accounts) to ensure smooth shipment movement.
  • Manage documentation related to export and import shipments (BL, Invoice, Packing List, Delivery Orders, etc.).
  • Communicate with shipping lines, airlines, transporters, and overseas agents.
  • Resolve customer queries promptly and maintain strong client relationships.
  • Ensure all data and records are accurately maintained in the system.
  • Support the sales and operations team with post-booking customer service.

Requirements:

  • 1–2 years of experience in freight forwarding / logistics / shipping.
  • Good understanding of shipping terms (INCOTERMS, documentation, export/import process).
  • Excellent verbal and written communication skills.
  • Proficient in MS Office (Excel, Word, Outlook).
  • Strong coordination and multitasking ability.
  • Positive attitude and a customer-oriented mindset.
  • Female Candidates preferred.

Interested may share updated CV to

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Application Question(s):

  • Do you have a degree or certification in Logistics and Shipping or a related field?

Language:

  • Tamil (Required)

Location:

  • Chennai, Tamil Nadu (Required)

  • Freight Forwarding

    2 weeks ago


    Chennai, Tamil Nadu, India La Freightlift Pvt Ltd Full time ₹ 3,78,000 - ₹ 4,86,000 per year

    Job Title: Freight Forwarding - Projects Sales ManagerLocation: Alandur, ChennaiExperience: 8-10+ years in Freight Forwarding SalesNotice Period: Immediate Joiners preferredJob Summary:We're seeking an experienced Sales Manager to develop and grow our freight forwarding business (Projects). The ideal candidate will have a proven track record in...

  • Operation Executive

    5 days ago


    Chennai, Tamil Nadu, India Bruhat Logistics | Project Freight Forwarding Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    About Bruhat LogisticsAt Bruhat Logistics, we specialize incustomized project cargo solutionsfor heavy industries worldwide. With a strong commitment to innovation, customer focus, and reliability, we ensure seamless handling of oversized and complex cargo, delivering on time, every time.Role OverviewAs anOperation Executive, you will play a vital role in...


  • Chennai, Tamil Nadu, India SKY OCEAN FREIGHT Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Summary:We are looking for a motivated Sales Executive to drive business growth in our logistics and freight services. The candidate will focus on acquiring new clients and maintaining relationships to increase sales.Key Responsibilities:Generate leads and convert them into customersMaintain and build strong client relationshipsPrepare and present...


  • Chennai, Tamil Nadu, India Ciel HR Full time ₹ 8,00,000 - ₹ 18,00,000 per year

    Job Title: Business Development Manager – Freight Forwarding SalesLocation: ChennaiIndustry: Shipping & Logistics / Freight ForwardingQualification: Any Degree (MBA preferred)Experience: 5–10 Years in Freight Forwarding / Logistics SalesSalary: ₹8 – ₹12 LPA (Based on Experience)Job Description:We are seeking an experienced and result-oriented...


  • Chennai, Tamil Nadu, India RJ Consultants Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Branch Manager Lead & manage branch operations for both Air Freight & Ocean FreightOversee day2day activities, ensuring smooth execution of shipments & customer satisfactionEnsure compliance with company policies, procedures & industry regulations Required Candidate profile15yrs of exp in Freight Forwarding with exposure - air & ocean freightProven exp in...

  • Operations Executive

    2 weeks ago


    Chennai, Tamil Nadu, India Transsafe Global Forwarding Pvt. Ltd Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company DescriptionTranssafe Global Forwarding, formerly known as Transsafe Logistics, is dedicated to enhancing global commerce through expert freight forwarding solutions. We specialize in Air and Ocean Freight, Customs Brokerage, Project Forwarding, Warehousing, and Distribution. Committed to cost-effective integrated logistics, we provide unparalleled...


  • Chennai, Tamil Nadu, India Cynosure Corporate Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position Summary:We are seeking a Clearing and Forwarding (C&F) Executive to manage airport-based customs clearance and freight forwarding operations. This role requires close coordination with customs officials, CHA teams, transporters, and clients to ensure timely clearance, compliance, and smooth movement of air cargo.Key Responsibilities:Handle customs...


  • Chennai, Tamil Nadu, India Nexus Manpower Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesBusiness development Manager SalesBusiness promotion of export and import services to customers and business generation of transportation, Customs clearance, air and sea freight, Project shipment.Coordination with customers till start to end of a shipment. 4.Monitoring of smooth flow of shipments from start to end.Individually handled...

  • Air Freight

    2 weeks ago


    Chennai, Tamil Nadu, India La Freightlift Pvt Ltd Full time ₹ 18,00,000 - ₹ 36,00,000 per year

    Job Title: Air Freight - (Exports) Pricing ExecutiveJob Summary:We're seeking an experienced Pricing Executive to manage air freight pricing for exports. The ideal candidate will have a strong background in freight forwarding, excellent analytical skills, and the ability to negotiate competitive rates.Key Responsibilities:Pricing Management: Develop and...


  • Chennai, Tamil Nadu, India Cohire Solutions Full time ₹ 16,80,000 per year

    Position – Business Development Manager – Freight ForwardingPurpose of the Job:To achieve substantial financial growth of net new and existing customers by developing relationships and interest in Aramex solutions based on customer requirements.Job Responsibilities:Generate and Nurture leads in co-ordination with vertical marketing and field marketing...