Franchisee Operations Manager

3 days ago

Bengaluru, Karnataka, India -48b2-459a-ba8f-428d3450b38b Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Exciting opportunity Looking for someone to lead franchise operations, drive growth, and build strong relationships.

Key Responsibilities:

  • Act as the main point of contact and trusted advisor for franchise partners.
  • Monitor, analyze, and report on franchisee performance against key metrics (KPIs).
  • Conduct regular business reviews to identify opportunities for growth and improvement.
  • Build strong, collaborative relationships to ensure franchisee success and brand alignment.
  • Oversee the day-to-day operations of franchise locations to ensure compliance with company standards, SOPs, and legal regulations.
  • Facilitate and drive operational efficiency across all aspects of the franchise business.
  • Ensure consistent delivery of the brand promise and a high-quality customer experience.
  • Plan and conduct regular operational, safety, and brand compliance audits.
  • Provide detailed audit reports and work with franchisees to develop and implement corrective action plans.
  • Ensure all locations maintain the highest standards of quality, service, and cleanliness.
  • Identify franchisee training needs and coordinate with internal teams to deliver effective training programs.
  • Provide hands-on support and guidance to franchisees on business development, local store marketing, and sales growth strategies.
  • Assist new franchisees during the initial launch and ramp-up phase.
  • Collaborate with internal departments (Marketing, HR, Supply Chain, Finance) to support franchisee initiatives and roll out new programs

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