Customer Relationship Executive
2 days ago
Location: Delhi (Hybrid)
Employment: Full-Time
Polar AI delivers AI-driven automation and customer engagement solutions for enterprise clients. We are hiring a Project Manager to oversee end-to-end project execution, ensuring on-time delivery and strong client satisfaction.
Responsibilities
- Plan, manage, and monitor AI implementation projects from start to delivery
- Act as the primary point of contact for clients; manage expectations and communication
- Coordinate with cross-functional teams — Product, Engineering, Data, and Support
- Track project milestones, risks, and dependencies; ensure deadlines are met
- Conduct regular reviews and provide project status reports
- Ensure smooth go-live, handover, and post-deployment support
- Maintain documentation for scope, changes, deliverables, and approvals
Requirements
- 2–4 years of experience in project management, preferably in SaaS or IT services
- Strong organizational and client management skills
- Ability to manage multiple projects simultaneously
- Familiarity with conversational AI, automation, or CRM tools (good to have)
- Basic technical understanding of software development lifecycle
- PMP / Agile certification is a plus
Job Type: Full-time
Pay: ₹25, ₹35,000.00 per month
Work Location: In person
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