Customer Relationship Executive

2 days ago


Delhi, Delhi, India Polar AI Full time ₹ 12,00,000 - ₹ 40,00,000 per year

Location: Delhi (Hybrid)

Employment: Full-Time

Polar AI delivers AI-driven automation and customer engagement solutions for enterprise clients. We are hiring a Project Manager to oversee end-to-end project execution, ensuring on-time delivery and strong client satisfaction.

Responsibilities

  • Plan, manage, and monitor AI implementation projects from start to delivery
  • Act as the primary point of contact for clients; manage expectations and communication
  • Coordinate with cross-functional teams — Product, Engineering, Data, and Support
  • Track project milestones, risks, and dependencies; ensure deadlines are met
  • Conduct regular reviews and provide project status reports
  • Ensure smooth go-live, handover, and post-deployment support
  • Maintain documentation for scope, changes, deliverables, and approvals

Requirements

  • 2–4 years of experience in project management, preferably in SaaS or IT services
  • Strong organizational and client management skills
  • Ability to manage multiple projects simultaneously
  • Familiarity with conversational AI, automation, or CRM tools (good to have)
  • Basic technical understanding of software development lifecycle
  • PMP / Agile certification is a plus

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Work Location: In person



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