ServiceNow Developer – Field Service Management

2 weeks ago


Remote, India Decillion Digital Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Location: Remote (IST) | Type: Contract (6 months, extendible)

Key Responsibilities

  • Design, configure, and customize ServiceNow Field Service Management (FSM) modules.
  • Work on Workforce & Resource Management, Work Order Management, Appointment Scheduling, Dispatcher View (map & calendar-based), Mobile App for FSM Agents, Asset & Inventory Management, Now Assist for FSM, Surveys, and Analytics.
  • Implement and support ITSM and custom Service Portals.
  • Build integrations using REST, SOAP, IntegrationHub, and eBonding.
  • Develop scripts (Business Rules, Client Scripts, UI Actions, UI Pages, AngularJS, Jelly).
  • Conduct workshops, user training, and create documentation for smooth adoption.
  • Perform testing, troubleshooting, and ensure seamless integrations with other systems.

Requirements

  • Experience: 6–8 years overall, with minimum 4 years in FSM.
  • Strong understanding of ServiceNow core platform security, compliance, and performance.
  • Excellent problem-solving, analytical, and communication skills.
  • Preferred: ServiceNow certifications (CIS-FSM/Developer).

Job Type: Contractual / Temporary

Contract length: 6 months

Work Location: Remote

Speak with the employer



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