
ServiceNow Developer – Field Service Management
2 days ago
Location: Remote (IST) | Type: Contract (6 months, extendible)
Key Responsibilities
- Design, configure, and customize ServiceNow Field Service Management (FSM) modules.
- Work on Workforce & Resource Management, Work Order Management, Appointment Scheduling, Dispatcher View (map & calendar-based), Mobile App for FSM Agents, Asset & Inventory Management, Now Assist for FSM, Surveys, and Analytics.
- Implement and support ITSM and custom Service Portals.
- Build integrations using REST, SOAP, IntegrationHub, and eBonding.
- Develop scripts (Business Rules, Client Scripts, UI Actions, UI Pages, AngularJS, Jelly).
- Conduct workshops, user training, and create documentation for smooth adoption.
- Perform testing, troubleshooting, and ensure seamless integrations with other systems.
Requirements
- Experience: 6–8 years overall, with minimum 4 years in FSM.
- Strong understanding of ServiceNow core platform security, compliance, and performance.
- Excellent problem-solving, analytical, and communication skills.
- Preferred: ServiceNow certifications (CIS-FSM/Developer).
Job Type: Contractual / Temporary
Contract length: 6 months
Work Location: Remote
Speak with the employer
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