Field Collection Executive
2 weeks ago
Ready for Field and Office work
Loan collections
Job Summary:We are looking for a reliable and proactive Field Collection Executive to join our team. The role involves visiting customers in the assigned territory to collect outstanding payments, recover dues, and ensure timely follow-up as per company policy. The ideal candidate should be familiar with local geography, possess good communication skills, and maintain professionalism during field visits.
- Key Responsibilities:Visit customers' residences or business premises to follow up on pending dues or loan repayments.
- Explain outstanding balance details and payment terms to customers clearly.
- Ensure timely recovery of overdue amounts within assigned timelines.
- Update collection status and visit details accurately in the system or reports.
- Maintain good relationships with customers while being firm and professional.
- Escalate problematic or non-cooperative cases to the Collection Manager.
- Coordinate with internal teams for payment confirmations, account status, and customer records.
- Adhere to all legal and ethical collection practices as per company policy.
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