Associate Customer Service Rep
2 weeks ago
Main Responsibilities
- Handling all incoming & outgoing calls with regard to customers queries on samples, pickups, registrations, cancellation & sample collection materials.
- Responsible for handling Toll Free services
- Support customers with product information, TAT, and other related communication
- Create MIS reports to support the management on service performance, Complain register, query resolution matrix and timelines
- Analyze the pre analytical information for understand the customer trends, pre-analytical errors etc.
- Evaluate customer support system and prepare action plans to improve the customer service department.
- Implement Quality Management System for Customer Care department
- Ensure all customer service activities support and strengthen the strategic objectives of overall organization
- Responsible for ensuring 24/7 customer call management
- Inventory management to customers
- Shipment to US by coordinating & following up from receive to report.
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Customer Service
2 weeks ago
Chennai, Tamil Nadu, India Buckman Laboratories Full timeDescriptionCustomer Service Logistics SpecialistLocation Chennai IndiaRequired Language EnglishEmployment Type Full-TimeSeniority Level AssociateTravel Mode ModerateAbout Us Buckman is a privately held global specialty chemical company with headquarters in Memphis TN USA committed to safeguarding the environment maintaining safety in the...
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Customer Service Associate
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Chennai, Tamil Nadu, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878Job Title: Customer Experience AssociateAs a Customer Experience Associate, you will be responsible for ensuring that our Guests have an exceptional experience while interacting with our hotel. This includes assisting the Front Office Manager with daily operations and working with customers to resolve any issues or concerns they may have.Key...
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Customer Service Associate
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Customer Care Associate
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Back Office Operations Rep II
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Back Office Operations Rep II
2 weeks ago
Chennai, Tamil Nadu, India TransUnion Full time ₹ 1,04,000 - ₹ 1,30,878 per yearTransUnion's Job Applicant Privacy NoticeWhat We'll Bring:The TransUnion CIBIL Back Office Operations Representative will be working in Consumer disputes and Email Operations process. The Rep is responsible to address and resolve Consumer queries, requests and complaints pertaining to credit reports/scores/dispute.What You'll Bring:Will be working in...
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Customer Success Associate
2 weeks ago
Chennai, Tamil Nadu, India Prepco Healthcare Full time ₹ 2,64,000 - ₹ 2,70,000 per yearCustomer Success Associate (Onsite – Anna Nagar, Chennai) Full-time | Onsite | Salary: ₹22,000/month Language: Fluent in Tamil & EnglishCompany DescriptionAt Prepco Healthcare, we simplify healthcare for individuals and families by providing personalized, comprehensive, and affordable everyday essential services. With a team of seasoned wellness...
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Customer Service Representative
2 weeks ago
Chennai, Tamil Nadu, India Movate Full timeJob DescriptionDear Candidate,Good day Please find the below job description,Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has...
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Customer Service Associate
2 weeks ago
Chennai, Tamil Nadu, India beBeecustomer Full time ₹ 48,00,000 - ₹ 82,20,000Customer Service Representative Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and resolving issues in a timely and professional manner.
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Logistics Coordinator
2 weeks ago
Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 10,00,000Customer Service Logistics SpecialistOur ideal candidate will possess excellent customer service skills and a strong analytical mindset, allowing them to efficiently manage and resolve customer inquiries. They should be proficient in Microsoft Office 365 and have a good understanding of the SAP system, particularly in OTC workstream.Key Responsibilities:1....