Tele Caller Executive

7 days ago

Khar Colony Mumbai Maharashtra, India Rico Appliances Private Limited Full time ₹ 20,000 - ₹ 25,000 per year

JD for the profile of Telecaller / Customer Service Executive

About Rico: Established in 1965, RICO was the first company to introduce mixer grinders in India. Run by a family of engineers, RICO has expanded from a small workshop with 4 employees to an organization with over 200 employees & over 3,000 retail outlets & service centres network spread all over the length & breadth of the World. A pioneer in the home appliance industry, RICO has become a benchmark for its quality & its performance. With RICO's engineering expertise, specially designed home & kitchen products have been introduced exclusively to cater to the toughest requirements. Rico now sells more than 52 different product categories in its range. Rico products are now sold in 13 countries in the world & is a very well-respected brand in the home & kitchen appliances segment.

Company Address: Office - 8th Floor, Sapphire Building, S.V. Road, Khar West, Two minutes from Khar station, MUMBAI, Maharashtra, India.

Website:

Contact details:

JD for the profile of Customer Service Executive/ Telecaller Executive

· Experience in handling customer queries & complaints.

· Outbound calling to the Flipkart & Amazon Customers.

· Manage Reviews & ratings on Amazon & Flipkart

· Maintaining the data on Excel.

What are we looking for?

Qualifications & Skills Required:

· Educational Qualifications – Any Graduate

· Experience – 1 to 3 Years

· Preferred: - Female Candidates

· Preferred Knowledge - Knowledge of Excel, Good Oral & Communication Skills

· Languages: - English, Hindi

Perks and Benefits

· In addition to the salary, a performance Linked incentive amount will also be given every quarter

· All perks like Bonus + PF + Gratuity etc. will be given

· Timing: - 9am to 6:30pm

· Will be working at our HO in Khar west - 2 min walk from the Station.

Location – Khar West (Candidate residing in Western line will be preferred)

Salary Range -20-25k (Depends upon the candidate)

Contact details: Mobile

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Provident Fund

Application Question(s):

  • Have you handled any kind of Reviews & ratings for Ecommerce portals ?
  • Have experience in Inbound & Outbound Calls?
  • Have experience in handling Customer Complaints & Query?

Work Location: In person

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