
Holidays Operations Specialist
2 days ago
Trinity International is seeking an experienced Holidays Operations Specialist to join our team. The ideal candidate will have a strong background in handling tour operations, excellent communication skills, and the ability to manage end-to-end holiday packages with efficiency and customer satisfaction.
Key Responsibilities
- Coordinate and manage domestic & international holiday packages.
- Handle tour bookings, reservations, and confirmations with airlines, hotels, and ground handlers.
- Manage visa documentation and travel insurance requirements.
- Ensure smooth communication with clients regarding itineraries, inclusions, and updates.
- Resolve any on-tour operational challenges and provide timely support.
- Maintain strong relationships with vendors, partners, and service providers.
- Prepare costings, quotations, and itineraries based on client requirements.
- Monitor budgets, invoicing, and payment follow-ups.
- Deliver excellent customer service and ensure a hassle-free travel experience for clients.
Requirements
- 2–3 years of experience in holiday/tour operations (domestic & international).
- Strong knowledge of travel industry processes (airline bookings, GDS knowledge is a plus).
- Excellent communication and customer-handling skills.
Job Type: Full-time
Pay: From ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
Experience:
- Relevent Feild: 2 years (Required)
Work Location: In person
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