Senior Operations Manager

21 hours ago

Cochin, Kerala, India TRAVELUST TOUR AND MICE Pvt Full time ₹ 3,00,000 - ₹ 12,00,000 per year

Date posted: 1st October 2025

Pay: ₹25,000.00-₹50,000.00 per month

Job Description:

REQUIRED: Sr.Operations Manager- Sales & Operations

Company: Travelust Tours & MICE

Dept: Sales & Operations

Location: Kochi

About Company

Travelust India is a boutique Holiday Management company based in India and we come in three verticals namely: Holidays, Cruise, and Corporate Services. Our packages offer the best holiday and travel experiences, as all of them are customizable at the time of booking.

For individuals & groups, we present an extensive range of guided group tours, specialty tours, and customized holidays, suitable for people of all ages. The luxurious Cruise travel will be your first such encounter with extravaganza. Corporate services include handling every possible event that can feature in a company's agenda including MICE.

Senior operation Manger-Sales & Operations.

The Senior Operations Manager – Sales & Operations will be responsible for overseeing day-to-day operations, driving sales growth, and ensuring operational efficiency. This role requires strong leadership, strategic planning, and cross-functional collaboration to achieve organizational goals.

Key Responsibilities:

  • Lead, manage, and oversee daily sales and operational activities.
  • Develop and implement strategies to achieve sales targets and business growth.
  • Monitor operational performance, identify gaps, and implement process improvements.
  • Build and maintain strong client relationships to ensure customer satisfactio
  • Prepare and present sales and operational performance reports to senior management.
  • Ensure compliance with company policies, legal guidelines, and industry standards.
  • Mentor and train team members to enhance skills and performance.
  • Manage budgets, resources, and operational costs efficiently.
  • Drive initiatives for digital transformation, automation, and productivity improvement.

⸻

Key Requirements:

  • Bachelor's/Master's degree in Business Administration, Operations, or related field.
  • 2-6 years of proven experience in sales and operations management.
  • Strong leadership and people management skills.
  • Excellent communication, negotiation, and presentation abilities.
  • Proficiency in MS Office and CRM/ERP tools.
  • Strong analytical and problem-solving skills.
  • Ability to work under pressure and deliver results within deadlines.

⸻

Preferred Skills:

  • Experience in Travel & Tourism filed.
  • Knowledge of process optimization, project management, and sales strategies.

· Excellent written and verbal communication skills in English ,Hindi,Malayalam.

  • Ability to work collaboratively with cross-functional teams.

CONTACT DETAILS

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Job Types: Full-time, Permanent

Work Location: In person

Job Type: Full-time

Pay: ₹25, ₹60,418.05 per month

Work Location: In person

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