Manager - Airline Onboard Experience

2 days ago

Greater Delhi Area, India Aviation Indeed™️ Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

Aviation Indeed is a leading staffing agency specializing in payroll and recruitment services for the Aviation, Aerospace, and Defense sectors. Our dedicated team excels at connecting elite talent with esteemed clients in these dynamic industries. We prioritize nurturing careers and facilitating industry growth through robust relationships with clients and candidates. As a global leader in aviation, aerospace, and defense, we remain committed to delivering sustainable growth and excellence in these sectors.

Role Description

This is a full-time, on-site role located in the Greater Delhi Area for a Manager - Airline Onboard Experience. The Manager will be responsible for overseeing and enhancing the onboard experience for passengers, ensuring exceptional customer service and satisfaction. Key duties include managing in-flight services, coordinating with cabin crew, implementing service standards, handling customer inquiries, and monitoring feedback to continually improve service quality.

Qualifications

  • Strong Communication and Customer Service skills
  • Experience in the Airlines and Aviation industry
  • Proven skills in Sales and customer relationship management
  • Excellent problem-solving and decision-making abilities
  • Ability to work well in a team and lead effectively
  • Relevant experience in a similar role is a plus
  • Bachelor's degree in Hospitality Management, Aviation Management, or related field

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