Telesales Agent

2 days ago

Vaishali Nagar, Rajasthan, India Femora Full time ₹ 1,50,000 - ₹ 3,00,000 per year

An excited team member is required for adding value to our vision of bringing Functional yet Appealing Modern Kitchenware to Indian households.

Integrating your ideas and skills to turn the imperfections of Kitchenware into an opportunity for building a product on E-commerce.

  • Customer Engagement: Make outbound calls to potential clients, present products or services, and maintain strong customer relationships.
  • Sales Target Achievement: Consistently meet or exceed monthly, weekly, and daily sales targets and key performance indicators (KPIs).
  • Lead Generation & Management: Identify and nurture sales leads, conduct market research, and manage customer databases to track sales activities.
  • Customer Service: Address customer queries, handle objections, and provide excellent service to foster customer satisfaction and repeat sales.
  • Reporting: Create and update detailed reports on sales activities, call volumes, and customer interactions.
  • Product Knowledge: Develop an in-depth understanding of the company's offerings to promote them and guide customers to suitable solutions effectively.
  • Communication Skills: Excellent verbal communication, active listening, and the ability to explain complex concepts in simple terms are crucial.
  • Sales Acumen: Strong negotiation and persuasion skills, including the ability to overcome objections and close sales effectively.
  • Customer Focus: A positive, resilient attitude and a strong ability to build rapport with customers.
  • Technical Proficiency: Familiarity with customer relationship management (CRM) systems and other sales software.

Job Types: Full-time, Permanent

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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