Global Care Executive

2 weeks ago


Mumbai, Maharashtra, India GSF Careers Full time ₹ 9,00,000 - ₹ 12,00,000 per year

School : WITTY

Campus : Witty International School, Malad

Country : India

Qualification : B.COM

OverView :

Global Care Executive

Responsibility :

A Global Care Officer's primary role is to enhance parent-school communica3ons and foster parent-school rela3onships, to promote and retain an agile communica3on rela3onship with students/parents:

  • Resolving Parental Complaints and Concerns
  • Building Posi3ve Rela3onships
  • Parent Connect Calls
  • Parent Feedback Management
  • Student Admission and Enrollment concerns

SkillsDescription :

Required Skills & Qualifica3ons

  1. Minimum 4-5 years of experience in a customer service or support role/teacher/parent in the exis3ng school

  2. Strong verbal and wrijen communica3on skills.

  3. Proficiency in handling customer service sofware, CRM tools, and MS Office.

  4. Excellent problem-solving and conflict-resolu3on abili3es.

  5. Ability to manage 3me and mul3task effec3vely in a fast-paced environment.

  6. High level of pa3ence, empathy, and ajen3on to detail

Disclaimer :

Our company is an equal opportunity employer committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.


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