Global Care Executive
2 weeks ago
School : WITTY
Campus : Witty International School, Malad
Country : India
Qualification : B.COM
OverView :
Global Care Executive
Responsibility :
A Global Care Officer's primary role is to enhance parent-school communica3ons and foster parent-school rela3onships, to promote and retain an agile communica3on rela3onship with students/parents:
- Resolving Parental Complaints and Concerns
- Building Posi3ve Rela3onships
- Parent Connect Calls
- Parent Feedback Management
- Student Admission and Enrollment concerns
SkillsDescription :
Required Skills & Qualifica3ons
Minimum 4-5 years of experience in a customer service or support role/teacher/parent in the exis3ng school
Strong verbal and wrijen communica3on skills.
Proficiency in handling customer service sofware, CRM tools, and MS Office.
Excellent problem-solving and conflict-resolu3on abili3es.
Ability to manage 3me and mul3task effec3vely in a fast-paced environment.
High level of pa3ence, empathy, and ajen3on to detail
Disclaimer :
Our company is an equal opportunity employer committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.
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