Global Care Executive

5 days ago


Mumbai, Maharashtra, India Witty International School Full time ₹ 9,00,000 - ₹ 12,00,000 per year

India

Full-Time

30th Sep 2025

Qualifications

  • B.COM

Overview

Global Care Executive

Responsibilities

A Global Care Officer's primary role is to enhance parent-school communica3ons and foster parent-school rela3onships, to promote and retain an agile communica3on rela3onship with students/parents:

Resolving Parental Complaints and Concerns

Building Posi3ve Rela3onships

Parent Connect Calls

Parent Feedback Management

Student Admission and Enrollment concerns

Skills Description

Required Skills & Qualifica3ons

  1. Minimum 4-5 years of experience in a customer service or support role/teacher/parent in the exis3ng school

  2. Strong verbal and wrijen communica3on skills.

  3. Proficiency in handling customer service sofware, CRM tools, and MS Office.

  4. Excellent problem-solving and conflict-resolu3on abili3es.

  5. Ability to manage 3me and mul3task effec3vely in a fast-paced environment.

  6. High level of pa3ence, empathy, and ajen3on to detail

Skills

Customer Service

Disclaimer

Our company is an equal opportunity employer committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.



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