International Operations Manager

2 days ago

Gurgaon, Haryana, India Amenify Full time ₹ 12,00,000 - ₹ 36,00,000 per year

NOTE: This is an onsite night shift role
(Rotational US Shift, giving you flexibility and variety)

Job Summary:

We are seeking a dedicated and detail-oriented Operations Manager/Lead to oversee our home services operations during the night shift. The ideal candidate will be responsible for managing turnover services, handyman and pet care (dog walking), food/grocery requests, and Latchel subscription services. This role requires prior
global operations experience (US/UK/European markets)
, strong organizational skills, and the ability to deliver exceptional customer experiences while ensuring operational excellence.

Key Responsibilities:

  • Lead and manage the
    night operations team
    , including supervisors and on-ground service coordinators.
  • Oversee the end-to-end handling of home service requests during night hours, ensuring timely and high-quality delivery.
  • Manage and monitor multiple service categories:
  • Turnover Services
  • Handyman & Dog Walking Services
  • Food & Grocery Delivery
  • Latchel Subscription Services
  • Own the
    quality control process
    , ensuring all services adhere to Amenify's quality and safety standards.
  • Handle
    escalations and emergencies
    with urgency and professionalism, ensuring seamless handover to the day team when needed.
  • Track and analyze
    night shift service metrics
    , identifying operational gaps and driving process improvements.
  • Maintain
    shift-wise reporting, documentation, and data accuracy
    across service logs, dashboards, and performance trackers.
  • Train, coach, and upskill night team members to enhance efficiency, communication, and service knowledge.
  • Ensure compliance with
    internal SOPs and health & safety guidelines
    across all service categories.

Qualifications:

  • Bachelor's degree
    in Business Administration, Operations Management, Hospitality, or related field.
  • 6+ years of operations experience
    , including
    3+ years in a managerial/supervisory role
    .
  • Proven track record of managing
    global operations (US/UK/European markets preferred)
    .
  • Strong
    leadership and people management skills
    , with the ability to drive team performance.
  • Excellent
    decision-making, problem-solving, and conflict resolution skills
    .
  • Proficiency in
    operations management tools, reporting dashboards, and communication platforms
    (Slack, Excel, etc.).
  • Willingness to work
    full-time night shifts
    and independently manage critical operations.

  • Manager - Internal Audit

    2 days ago

    Gurgaon, Haryana, India Fidelity International Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About the OpportunityJob Type: PermanentApplication Deadline: 11 October 2025Title Internal Audit ManagerDepartment Internal AuditLocation India, GurgaonReports To Associate Director - Internal Audit, Corporate EnablersLevel Grade 5We are proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By...

  • Manager - Internal Audit

    2 days ago

    Gurgaon, Haryana, India Fidelity International Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About the OpportunityJob Type: PermanentApplication Deadline: 11 October 2025Title Internal Audit ManagerDepartment      Internal AuditLocation India, GurgaonReports To       Associate Director - Internal Audit, Corporate EnablersLevel Grade 5We are proud to have been helping our clients build better financial futures for over 50 years. How have we...

  • Operations Intern

    2 weeks ago

    Gurgaon, Haryana, India Revivo Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionAtREVIVO, we're on a mission to make laundry and dry cleaning affordable and accessible for everyone in India. Through our direct-to-consumer model, we eliminate middlemen, making our business efficient and unique. You can learn more about us at .Role OverviewWe're looking for anOperations Internto support our growing network of franchise...

  • Analytics & Insights Manager - Marketing Analytics

    2 days ago

    Gurgaon, Haryana, India Google Operations Center Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs an Analytics & Insights Manager, you will drive measurement and analysis that support marketing...

  • Operations Intern

    2 days ago

    Gurgaon, Haryana, India Etherea Essentia Full time ₹ 1,44,000 - ₹ 2,88,000 per year

    ABOUT ETHEREA ESSENTIAWe're Etherea Essentia, a direct-to-consumer (D2C) startup in the premium perfume space. We operate as a brand under Yanatasiddhi Pvt Ltd, and we're looking for motivated individuals to join our team. This opportunity is for those who thrive in a fast-paced startup environment and are keen to learn how a brand is truly built from the...

  • Marketing Operations intern

    6 days ago

    Gurgaon, Haryana, India My Wall Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionMyWall is a platform designed to empower creators to transform their passion into limitless opportunities. For influencers, it offers perks, income opportunities, and a thriving platform. For brands, it provides impactful and trackable collaborations. MyWall enables seamless partnerships and provides detailed analytics, making campaigns...

  • Operations Intern

    1 week ago

    Gurgaon, Haryana, India Enout Full time ₹ 40,000 - ₹ 60,000 per year

    About Us:At Enout, we design unforgettable human experiences for iconic organizations like Google, Amazon, and Microsoft. From curated off-sites to impactful team-building events, we set the standard in innovation, quality, and experience design. We're not just in the business of events we're crafting memories and driving engagement for the world's top...

  • Marketing Operations Intern

    1 week ago

    Gurgaon, Haryana, India My Wall Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionMyWall is a platform designed to empower creators by turning their passion into opportunities without limits. By recognizing the unique influence of creators, MyWall helps them transform their content into rewards through perks and income opportunities. For brands, it offers seamless collaborations, detailed analytics, and long-term...

  • Fleet Operations Intern

    1 week ago

    Gurgaon, Haryana, India Zypp Electric Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionZypp Electric is India's leading tech-enabled EV rental platform, founded in 2017 with a mission to achieve zero emissions and make India carbon-free using a comprehensive ecosystem of electric vehicles and EV-based technology for sustainable and emission-free last-mile logistics. The company facilitates carbon-free delivery for local...

  • Operations Intern

    6 hours ago

    Gurgaon, Haryana, India Divine Hindu Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Location:Sector 27, Gurugram —Strictly in-officeType:Paid Internship, 3–6 months (performance-based PPO possible)Timings:9:00 AM – 6:00 PM, Monday–Saturday (2nd Saturday off)Joining:ImmediateYou will be the human bridge between Divine Hindu and the priests/technicians who deliver our in-home puja and spiritual services. If you love building...