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Tech Support/System Admin/Desktop support

3 weeks ago


Bengaluru, Karnataka, India Happiest Minds Technologies Full time US$ 80,000 - US$ 1,20,000 per year

Job Description :

  • Should have Service Desk Knowledge with strong communication Skill.
  • Must have handled Physical/Virtual Servers. Know how to reboot, troubleshoot.
  • Have strong knowledge on Patching (Either SCCM/ CMS or Kaseya or any other tools).
  • System Admin knowledge on Cloud and On-prem Infrastructure.
  • Should have moderate/fair knowledge on O365 admin center, Intune, Exchange Online, Teams Admin Center, Azure.
  • End user troubleshooting.
  • Should have SOC (Security Operations) knowledge to handle 'Phishing Simulation' other security Alerts.
  • Knowledge on any monitoring tool such as 'Logic Monitor' / 'Solar Winds' / 'DataDog' / 'Site 24/7' etc.
  • On-Prem (must know AD, Domain Controller).
  • Must know 'Service-Now' and familiar with ITIL process.
  • Good interpersonal skills and ability to communicate with the US or Foreign customers following the generic quality matrices.

Interested people kindly share the resume to with the below details

Note: Apply only who have experience in BPO sector

Kindly help with below details

Total Experience (L1/L2):

Relevant Experience(L1/L2):

Current CTC:

Expected CTC:

Notice:

Qualification:

Current Location-

Preferred Location:

Are you Able to attend F2F interview on 19th Aug:

Thanks,

Kavya