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Tech Support/System Admin/Desktop support
3 weeks ago
Job Description :
- Should have Service Desk Knowledge with strong communication Skill.
- Must have handled Physical/Virtual Servers. Know how to reboot, troubleshoot.
- Have strong knowledge on Patching (Either SCCM/ CMS or Kaseya or any other tools).
- System Admin knowledge on Cloud and On-prem Infrastructure.
- Should have moderate/fair knowledge on O365 admin center, Intune, Exchange Online, Teams Admin Center, Azure.
- End user troubleshooting.
- Should have SOC (Security Operations) knowledge to handle 'Phishing Simulation' other security Alerts.
- Knowledge on any monitoring tool such as 'Logic Monitor' / 'Solar Winds' / 'DataDog' / 'Site 24/7' etc.
- On-Prem (must know AD, Domain Controller).
- Must know 'Service-Now' and familiar with ITIL process.
- Good interpersonal skills and ability to communicate with the US or Foreign customers following the generic quality matrices.
Interested people kindly share the resume to with the below details
Note: Apply only who have experience in BPO sector
Kindly help with below details
Total Experience (L1/L2):
Relevant Experience(L1/L2):
Current CTC:
Expected CTC:
Notice:
Qualification:
Current Location-
Preferred Location:
Are you Able to attend F2F interview on 19th Aug:
Thanks,
Kavya