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Hotel Manager
2 weeks ago
Hotel Manager – Job Role & Responsibilities Key Objective
A Hotel Manager is responsible for overseeing the daily operations of the hotel, ensuring excellent guest experience, managing staff, and maintaining profitability.
Core Responsibilities
- Guest Experience & Service
- Ensure high standards of customer service.
- Handle guest complaints and resolve issues quickly.
- Maintain cleanliness, safety, and comfort across hotel premises.
- Operations Management
- Supervise front desk, housekeeping, food & beverage, and other departments.
- Monitor room bookings, occupancy rates, and event management.
- Coordinate with vendors and service providers.
- Staff Management
- Recruit, train, and motivate hotel staff.
- Prepare staff schedules and delegate duties.
- Conduct performance evaluations and maintain discipline.
- Sales & Marketing
- Promote hotel services through campaigns, partnerships, and online platforms.
- Work with travel agents, event planners, and corporate clients.
- Increase occupancy rates and maximize revenue streams (rooms, banquets, dining).
- Compliance & Safety
- Ensure compliance with health, safety, and legal regulations.
- Oversee fire safety, hygiene, and security protocols.
- Maintain records for audits and inspections.
Skills Required
- Strong leadership & communication skills
- Problem-solving and decision-making ability
- Financial and business acumen
- Customer service orientation
- Team management and organizational skills
Job Type: Full-time
Pay: ₹10, ₹15,000.00 per month
Work Location: In person
