Hotel Manager

17 hours ago


Kakadev Kanpur Uttar Pradesh, India workforce infotech Full time ₹ 1,20,000 - ₹ 1,80,000 per year

Hotel Manager – Job Role & Responsibilities Key Objective

A Hotel Manager is responsible for overseeing the daily operations of the hotel, ensuring excellent guest experience, managing staff, and maintaining profitability.

Core Responsibilities

  • Guest Experience & Service
  • Ensure high standards of customer service.
  • Handle guest complaints and resolve issues quickly.
  • Maintain cleanliness, safety, and comfort across hotel premises.
  • Operations Management
  • Supervise front desk, housekeeping, food & beverage, and other departments.
  • Monitor room bookings, occupancy rates, and event management.
  • Coordinate with vendors and service providers.
  • Staff Management
  • Recruit, train, and motivate hotel staff.
  • Prepare staff schedules and delegate duties.
  • Conduct performance evaluations and maintain discipline.
  • Sales & Marketing
  • Promote hotel services through campaigns, partnerships, and online platforms.
  • Work with travel agents, event planners, and corporate clients.
  • Increase occupancy rates and maximize revenue streams (rooms, banquets, dining).
  • Compliance & Safety
  • Ensure compliance with health, safety, and legal regulations.
  • Oversee fire safety, hygiene, and security protocols.
  • Maintain records for audits and inspections.

Skills Required

  • Strong leadership & communication skills
  • Problem-solving and decision-making ability
  • Financial and business acumen
  • Customer service orientation
  • Team management and organizational skills

Job Type: Full-time

Pay: ₹10, ₹15,000.00 per month

Work Location: In person


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