Hotel Receptionist

2 days ago

Lamhi Varanasi Uttar Pradesh, India Shree Hr services Full time

**Greeting guests**: Welcoming guests and making them feel welcome
- **Managing check-ins and check-outs**: Registering guests, assigning rooms, and ensuring accurate billing
- **Processing payments**: Handling credit card transactions for room service, lodging, and other hotel costs
- **Assisting guests**: Helping guests with reservations, requests, and complaints
- **Providing information**: Answering questions about the hotel and tourist information
- **Maintaining records**: Keeping accurate records of guest charges
- **Working with other departments**: Collaborating with other hotel departments to ensure everything runs smoothly

**Skills**:

- **Communication**: Good verbal and written communication skills
- **Customer service**: Providing excellent customer service
- **Problem-solving**: Being able to solve problems quickly and efficiently
- **Computer literacy**: Being familiar with hotel management software
- **Cash handling**: Being competent with cash transactions
- **Attention to detail**: Being able to pay attention to detail

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- Hospitality: 2 years (required)
- Hotel: 2 years (required)
- total work: 2 years (required)

**Language**:

- English (required)

Work Location: In person

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