Customer Support Executive

1 week ago

Bengaluru, Karnataka, India BETSOL Full time ₹ 2,00,000 - ₹ 6,00,000 per year
Company Description

BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average.

BETSOL's open-source backup and recovery product line, Zmanda ), delivers up to 80% savings in total cost of ownership (TCO) and best-in-class performance.

BETSOL Global IT Services ) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers.

BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India.

We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities.

Learn more at

Job Description
  • Responsible for providing timely and effective resolutions to our customers on support queries via chat or voice channel.
  • Responsible for responding to customers in an efficient and professional manner.
  • Meets expectations regarding productivity as defined by the process or manager.
  • Escalates necessary cases to the right level within the defined LOB (Line Of Business)
  • Ensures compliance with all company and departmental policies, procedures, and guidelines.
  • May be required to perform other tasks as requested, assigned, or directed.
  • Focus to achieve 100% customer satisfaction and fully responsible to delight customers with satisfactory service levels.
  • Flexibility to work extended hours with minimal notice during high volumes.
  • Working days: 5 days a week - Weekly time off: 2 days (Rotational) and not necessarily (Saturday / Sunday)
Qualifications
  • Self-motivated with excellent communication skills with experience in US bases voice process.
  • Innovative and self-starter
  • Ability to work with minimum supervision.
  • Demonstrated ability to work in a fast-paced environment.
  • Ability to provide response for simple to complex queries and deliver customer delight.
Additional Information

All your information will be kept confidential according to EEO guidelines.

  • Customer Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India Toolyt Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the...

  • Customer Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India Organo Mart Full time ₹ 4,32,000 - ₹ 5,40,000 per year

    Salary - upto 4.5lpa1+yrs of experienceRole DescriptionThis is a full-time, on-site role for a Customer Support Executive in the Insurance domain, located in Bengaluru. The Customer Support Executive will handle day-to-day tasks including addressing customer queries, resolving complaints, providing online and technical support, and ensuring customer...

  • Customer Support Executive

    11 hours ago

    Bengaluru, Karnataka, India Organo Mart Full time ₹ 5,40,000 per year

    Salary - upto 4.5lpa1+ yrs experienceRole DescriptionThis is a full-time on-site role based in Bengaluru for a Customer Support Executive - Insurance. The role involves assisting customers with insurance-related queries, providing timely and effective support, ensuring high levels of customer satisfaction, and resolving any technical challenges they may...

  • Customer Support Executive

    1 week ago

    Bengaluru, Karnataka, India I Energizer IT Services Private Limited. Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionI Energizer IT Services Private Limited is a consumer services company based out of A-37 Sector-60, Noida, Uttar Pradesh, India. We strive to offer top-notch services to our clients by ensuring customer satisfaction through excellent support and services.Role DescriptionThis is a full-time on-site role for a Customer Support Executive...

  • Customer Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India House Construct Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionHouse Construct is a distinguished construction company dedicated to creating exceptional living spaces since 1997. With over two decades of experience and more than 400 satisfied clients, our commitment to innovation, quality, and sustainability has fostered a legacy of excellence. Each project we undertake reflects our passion for...

  • Customer Support Executive

    2 days ago

    Bengaluru, Karnataka, India VinTarSolutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionVinTar Solutions, based in Bangalore, is a dynamic and client-focused business solutions provider. We specialize in delivering cost-effective, reliable, and scalable services across multiple domains, including Telecalling, Data Entry, IT Services, and Human Resource Solutions. Our skilled team, cutting-edge tools, and commitment to quality...

  • Customer Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India UnStartED Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionSchola Classes is an educational service provider dedicated to transforming the learning experience for students in India. We offer curated and specially designed online and offline educational programs to help students meet the demands of the modern world. Our goal is to empower students with essential skills and knowledge, enabling them...

  • Customer Support Executive

    3 days ago

    Bengaluru, Karnataka, India Bethliving Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionAt Bethliving, we are redefining the way India builds homes by being the first and largest brand offering 100% stainless steel modular kitchens, wardrobes, and home interiors. Our products combine durability, hygiene, sustainability, and style. Unlike traditional wood, our interiors are termite-proof, fire-resistant, and water-proof,...

  • Customer Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India Identixweb Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job DescriptionWe are looking for a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will provide excellent support to clients The role involves addressing customer queries, troubleshooting issues, and ensuring smooth software operations for users.Roles & Responsibilities for Customer Support ExecutiveAnswer...

  • Customer Support Executive

    11 hours ago

    Bengaluru, Karnataka, India LegalDesk Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company Description is an online platform specializing in customizable, ready-to-use legal document templates. Designed for convenience, users can create important documents from anywhere at any time. All drafts are developed and verified by qualified legal experts to ensure accuracy. Unlike many free templates online, provides consistently updated and...