International Call Quality Auditor

Candidates without sales background will not be considered.Sales Call Quality AuditorWe are looking for an experienced Quality Auditor who has experience in analysing and auditing sales calls. The Quality Auditor is responsible for conducting call quality checks and providing feedback to the sales team. The successful candidate will work closely with the...

Job Title: Call Quality AuditorLocation: Gurgaon (On-site)Company: Saarathee CRM Pvt LtdEmployment Type: Full-TimeRole Summary:We're seeking a detail-oriented and analytical Call Quality Auditor to evaluate voice calls and Customer Service Reports (CSRs) across our Sales and Service processes. The ideal candidate will have experience in quality assurance...

Job Description: Quality Analyst – Sales (Ziraya)Budget: ₹3–4 LPAWork Mode: OnsiteShift Timing: 10 AM to 7 PMWeek Off: Sunday fixedWe're looking for a Quality Analyst who can listen between the lines and help shape every sales call into a confident, compliant and customer-friendly conversation. If you enjoy sharpening communication and guiding sales...

Quality of performance is the backbone to Customer Support/Sales Operations and is pivotal in providing governance in drive best in class customer experience. To help improve our CSAT/FTR and NPS, Quality will be taking on additional responsibility. Roles & Responsibilities: QAs will be responsible for auditing all CS/Sales/CSAT feedback cases. They will...

Job Description: Position: Internal AuditorJob Summary:We are seeking an experienced Internal Auditor to join our team. As an Internal Auditor, you will evaluate and improve our company's internal controls, processes, and procedures. You will also play a key role in identifying potential risks and providing mitigation recommendations. The ideal candidate...

Process Auditors - 6-month contractA renowned telecommunications organisation has partnered with Elevate and is looking forProcess Auditorsto join its growing Quality Services Team. The team is expanding rapidly and wants passionate auditors to help strengthen operational excellence.Role Overview:As a Process Auditor, you'll play a key role in maintaining...

Job Overview:We are seeking a highly motivated and skilled Assistant/Deputy Manager – Audit & Risk to join our team. This position plays a crucial role in assessing and mitigating risks associated with our operations, ensuring compliance with regulatory standards, and enhancing overall audit processes within the company.Experience- Minimum 3 years in...

Key Responsibilities:• Conduct regular quality audits to ensure adherence to SOPs and standards• Use Excel extensively for audit reporting, data slicing, and performance trend analysis• Design and deliver effective training sessions to internal teams and vendor partners• Create engaging training content and modules, TNA, TNI , process SOPs• Analyze...

Bachelor's degree / Diploma in Automobile/Mechanical EngineeringYears of experience: Should have 2–4 yrs. (BE) ,10-12 (Diploma).Nature of experience: QMS Internal auditor·Exposure of(4-wheeler & 2-Wheeler OEM) & Automotive products·Detailed understanding of vehicle manufacturing processes like welding / press / machining casting / molding / Heat...

About the RoleWe are a fast-growing organization preparing for public listing and seeking an Internal Auditor to establish and lead our internal audit function. The role requires a forward-looking professional who can map current processes, identify vulnerabilities, ensure compliance with regulatory requirements and provide assurance to the management and...