Process Auditor

21 hours ago

Gurgaon, Haryana, India Elevate Flexible Legal Resourcing Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Process Auditors - 6-month contract

A renowned telecommunications organisation has partnered with Elevate and is looking for
Process Auditors
to join its growing Quality Services Team. The team is expanding rapidly and wants passionate auditors to help strengthen operational excellence.

Role Overview:

As a Process Auditor, you'll play a key role in maintaining and enhancing our process quality standards. You'll conduct end-to-end process and call audits, evaluate operational controls, and provide actionable insights to improve performance. You'll work closely with peers, managers, and stakeholders to ensure compliance with internal standards and deliver consistent, high-quality outcomes.

What You'll Do

  • Conduct process and call audits to assess compliance and performance.
  • Identify gaps and recommend corrective and preventive actions.
  • Develop and execute structured audit plans and reports for management.
  • Calibrate audit findings with peers and managers to ensure alignment.
  • Mentor and support new auditors as part of the team's growth.
  • Handle day-to-day process-related tasks as needed.

What You'll Bring

  • Bachelor's degree preferred.
  • 1–2 years of experience in process auditing (quality/process/case life audits).
  • Strong communication and stakeholder management skills.
  • Proficiency in Microsoft Excel (pivot tables, advanced functions) and Power BI (data visualisation, dashboards).
  • Knowledge of auditing techniques or certifications in ISO9001, TL9000, or Six Sigma are a plus.
  • Flexibility to work in EMEA shifts.

Why Apply

  • Be part of an expanding team.
  • Hybrid working model in Gurugram.
  • Competitive pay range.
  • Initial 6-month contract with potential for extension.
  • Start Date: November 2025.

About Elevate

Elevate's global Community of Talent is made up of highly qualified lawyers and legal professionals with solid technical training and experience drawn from leading law firms and law departments. We provide an unparalleled platform for talent to work with innovative companies and law firms around the world in a variety of exciting and challenging roles. We pride ourselves on respecting your individuality and choice of career, allowing you to bring your very best to each role, to continue to develop your experience, expertise, professional network, and voice, and be supported with a package of benefits tailored to your needs Join a world where legal and business teams achieve incredible outcomes, together.

Diversity and Inclusion Policy

Equitability and Inclusion are critical to ElevateFlex's success. As The Law Company, changing the legal business landscape, we know a diverse, inclusive work culture is at the heart of attracting, retaining, and celebrating the industry's most talented people. We empower our employees to bring their whole selves to work because we know that diversity of experience and perspective drive innovation and is simply good business.

As a strong proponent of diversity, equitability, and inclusion, ElevateFlex is committed to hiring diverse candidates from all backgrounds. We invite you to apply to become part of the ElevateFlex Team – help us change the legal business landscape and make a dent in the legal universe.

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