Restaurant Manager

6 days ago

Semalya Raimal Indore, India The Belgian Waffle Co Full time ₹ 2,50,000 - ₹ 5,00,000 per year

Key Responsibilities:

1. Operational Management


• Managing daily store operations and ensuring smooth functioning.


• Maintaining inventory levels, stock replenishment, and minimizing shrinkage.


• Ensuring compliance with company policies, procedures, and standards.

2. Team Leadership


• Recruiting, training, and supervising staff.


• Assigning duties, scheduling shifts, and evaluating employee performance.


• Motivating the team to meet sales targets and deliver excellent service.

3. Customer Service


• Ensuring a positive customer experience and handling escalations.


• Addressing customer inquiries, complaints, and feedback professionally.

4. Sales and Profitability


• Driving sales by implementing promotions, cross-selling, and upselling techniques.


• Monitoring sales performance and achieving profitability targets.

5. Visual Merchandising


• Ensuring the store layout is attractive and aligns with brand guidelines.


• Maintaining cleanliness and organization of the store.

6. Reporting and Analysis


• Preparing sales reports, analyzing performance, and forecasting trends.


• Providing feedback and insights to senior management.

7. Safety and Compliance


• Ensuring store safety standards are met.


• Complying with legal and organizational requirements.

Assistant Store Manager: Assists the Store Manager in daily operations and steps into managerial duties as needed.

Store Manager: Fully accountable for store performance, leading the team, and reporting to regional or area managers.

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