Test Lead – Sales- CRM Platform

6 days ago

Bengaluru, Karnataka, India Birlasoft Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Test Lead – Sales- CRM Platform- Microsoft D365

Birlasoft is seeking a skilled Test Lead/Specialist – Sales - CRM Platform - Microsoft D365. The ideal candidate should have a minimum of 5 years of experience in Testing with Sales - CRM Platform . The preferred location for this position is Bangalore.

Educational Background: Post graduation/bachelor's degree.

Key Responsibilities

  • UAT Strategy & Planning
  • Define UAT scope, objectives, and success criteria aligned with Sales - CRM workflows.
  • Develop UAT test plans, schedules, and resource allocation.
  • Coordinate with business stakeholders to align testing goals with Sales - CRM operations.
  • Test Case Management
  • Oversee creation and execution of test cases based on business requirements.
  • Ensure coverage of critical Sales - CRM processes (e.g., lead management, opportunity tracking, quote generation, Sales , CRM integrations).
  • Team Leadership
  • Lead and mentor UAT testers and business users.
  • Coordinate cross-functional testing efforts and manage dependencies.
  • Defect Management
  • Track, analyze, and escalate defects.
  • Collaborate with development and QA teams for resolution.
  • Environment & Data Setup
  • Ensure UAT environment mirrors production.
  • Manage test data preparation and validation.
  • Compliance & Documentation
  • Ensure adherence to regulatory standards (e.g., GDPR, SOX).
  • Maintain documentation of test results, issues, and resolutions.

Required Skills & Qualifications

  • Bachelor's or Master's degree in Computer Science, Engineering, or related field.
  • Strong understanding of Sales - CRM Platform - Microsoft D365s (e.g., Sales - CRMforce, - Sales)
  • Experience with JIRA, Confluence, TestRail, or similar tools.
  • Working experience on - Sales setup, configuration and validation
  • Familiarity with Agile, Scrum methodologies.
  • API Integration testing
  • Excellent analytical, problem-solving, and communication skills.
  • ISTQB, PMP, or similar certifications preferred.

Preferred Experience

  • 1 years in UAT/Test Management roles.
  • Experience in testing CRM workflows and third-party integrations and API
  • Exposure to mobile and web-based Sales - CRM tools.
  • Knowledge of automation tools and frameworks is a plus.

If you are interested in this opportunity, kindly share your resume with us to take the next step in your career journey.

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