Dynamics CRM Development Lead

3 days ago

Bengaluru, Karnataka, India Dysrupit Full time

JOB SUMMARY:

We are seeking a highly skilled Dynamics 365 CRM Developer Lead to oversee the design, development, and delivery of solutions within the Microsoft Dynamics 365 Customer Engagement (CE/CRM) platform. The ideal candidate will have strong hands-on technical experience, leadership capabilities, and a proven ability to collaborate with business and technical stakeholders to deliver scalable, high-performing CRM solutions.

JOB RESPONSIBILITIES:

  • Lead the design, development, and implementation of Dynamics 365 CRM solutions across modules such as Sales, Customer Service, and Marketing.
  • Architect and customize CRM entities, forms, views, dashboards, and business process flows.
  • Develop and maintain plugins, custom workflows, Power Automate flows, and client-side scripts using JavaScript and C#.
  • Integrate Dynamics 365 with external systems using Azure services, Power Platform, and REST APIs.
  • Define and enforce coding standards, best practices, and DevOps processes within the CRM team.
  • Provide technical leadership and mentorship to developers and junior team members.
  • Collaborate with business analysts and solution architects to translate business requirements into scalable technical solutions.
  • Manage solution deployments, environment configurations, and release management using Azure DevOps.
  • Conduct code reviews, troubleshoot complex issues, and ensure high-quality delivery.
  • Stay updated with the latest Dynamics 365 and Power Platform capabilities to recommend enhancements and optimizations.

JOB QUALIFICATIONS:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 8+ years of experience in Microsoft Dynamics CRM / Dynamics 365 CE development, with at least 2–3 years in a lead or senior developer role.
  • Proficient in:
  • Core Technologies: C#, .NET, JavaScript, TypeScript, HTML, CSS
  • Dynamics 365 Tools: Plugins, Workflows, Actions, Business Rules, Power Automate, Power Apps
  • Data Management: Data migration, DataVerse, SQL Server, FetchXML, OData
  • Integration: Azure Logic Apps, Azure Service Bus, API development, and integration frameworks
  • Source Control & CI/CD: Azure DevOps, Git
  • Strong understanding of CRM solution architecture, ALM, and deployment practices.
  • Experience in configuring and extending Power Platform components.
  • Excellent communication, problem-solving, and leadership skills.

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