Operations / Progression Incharge

Operations / Progression Incharge

Experience: 2-4 Years Exp

Salary : Competitive

Preferred Notice Period: less than or equal to 30 days

Shift: 10:00 AM to 6:00 PM IST

Opportunity Type: Office (Sonipat, Haryana)

Placement Type: Permanent

(*Note: This is a requirement for one of Uplers' Clients)

Must have skills required :

Operations Management, Microsoft Excel

Newton School (One of Uplers' Clients) is Looking for:

Operations / Progression Incharge who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you.

Role Overview Description

Key Responsibilities:

• Engage with Students Daily: Connect with a batch of students, driving their learning progress and ensuring consistent outcomes.
• Monitor Progress: Track students' adherence to key milestones such as attending lectures, completing assignments, and assessments, and participating in contests.
• Ensure an Exceptional Student Experience: Uphold a positive and motivating atmosphere within the batch, both inside and outside of the classroom.
• Handle Escalations: Address and resolve student concerns promptly and effectively within the defined Turnaround Time (TAT).
• Collaborate Across Teams: Run targeted experiments in batches, collaborating with the project team to drive continuous improvements.
• Provide Feedback: Offer meaningful user feedback to the product team, helping to refine and enhance the learning experience.
• Student Performance Reviews: Conduct weekly one-on-one sessions with students, reviewing scorecards and providing feedback to help them improve.
• Pacing & Revision: Ensure that classes are paced appropriately and conduct revision sessions as needed, working with relevant teams to execute changes.

Key Requirements:

• Fast-Paced, Results-Driven: Thrive in a fast-paced, dynamic environment where your contributions directly impact student success.
• Basic Excel/Google Sheets Skills: Comfortable using basic functions for tracking and reporting.
• Excellent Communication Skills: Proficient in both English and Hindi (spoken and written), with a flair for clear and effective communication.
• Customer-Facing Experience: Prior experience in customer service is a plus, as youll be handling student interactions regularly.
• Proactive & Solution-Oriented: Always ready to take the initiative, solve problems, and ensure smooth operations. Willing to make calls and take charge of communication when necessary.

Why Join Us?

• Be part of a supportive and dynamic team focused on making a difference in the learning journey of hundreds of students.
• A fast-paced, growth-oriented role where your efforts are truly recognized and celebrated.
• Opportunity to learn and develop across multiple domains, including student engagement, project management, and operational coordination.
• If you're ready to make an impact, help students achieve success, and thrive in a high-energy environment, wed love to have you on board

How to apply for this opportunity:

Easy 3-Step Process:

1. Click On Apply And Register or log in on our portal

2. Upload updated Resume & Complete the Screening Form

3. Increase your chances to get shortlisted & meet the client for the Interview

About Our Client:

At Newton School, we empower you to land your dream job through industry-leading Data Science and AI courses. Our mission is to build and tailor your tech career based on your unique skills, eligibility, and preferences, while working alongside you until you secure a position with one of your dream companies globally. Join our community and take the first step toward your future.

About Uplers:

Our goal is to make hiring and getting hired reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant product and engineering job opportunities and progress in their career.

(Note: There are many more opportunities apart from this on the portal.)

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you