Customer Relationship Manager

Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer service delivery of an organization. - Tracking...

Supervising a team of customer support professionals.Monitoring the entire customer service process.Resolving customer issues brought to your attention.Creating procedures and policies for effective customer service.Planning how to train customer support professionals.Standardizing the customer service delivery of an organization.Interviewing the skills of...

Relationship ManagerCompany: 4Dimensions Infotech Location: 2nd Floor, Meghgiri Building, Sinhgad College Road, Above Bank of Maharashtra, Pune – Job Title: Relationship Manager Job Type: Full-time (Work from Office) Eligibility: Fresher (Female)Role Overview:We are seeking a Relationship Manager to guide students and parents, manage admissions, and ensure...

All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Here are the typical duties of a customer service employee: - conducting customer satisfaction surveys to understand what areas of the company's services need improvements - catering to customer phone calls and...

**Job Title**: Marketing Executive **Location**: Ambegaon Budruk, Pune. **Compensation**: 2 to 3 LPA **Qualification**: Bachelor’s Degree in Marketing **Experience**:Fresher - 1 Year. **Key Responsibilities**: **Market Research & Strategy**: Conduct thorough research in the elevator industry, analyse trends, and assess competition to inform strategic...

Build relationship with new & existing customers to drive sales. - Good customer service skills. - Explain the product or service features, benefits, and pricing to potential customers. - Answer questions and provide additional information to customers as needed. - Keep accurate and detailed records of calls made and results achieved. - Obtain and update...

Responsibilities: * Manage customer relationships using CRM software * Collaborate with cross-functional teams on CRM initiatives * Develop & execute CRM strategies for customer satisfaction

**Negotiating and managing contracts**:Reviews items to be procured and reviews bid documents; selects bidders, negotiates prices and quotations, and evaluates alternate suppliers. - **Enhancing purchasing policies**:Manages the entire procurement process, develops purchasing policies and procedures, and prepares performance reports. - **Developing a...

Job Description: Template We are looking for an experienced customer relation manager to join our team. As a CRM, you will ensure that our customers receive great customer service. You'll be responsible for promptly addressing their inquiries and resolving any issues. If you are an expert in handling client inquiries, adept at collaborating with other...

**Skills Required**: - Develop and nurture relationships with new and existing clients, serving as their primary point of contact. - Understand each client's business objectives, challenges, and requirements to provide personalized solutions and support. - Proactively engage with clients to anticipate their needs, identify opportunities for upselling or...