Franchise Operations Manager

5 days ago

Delhi, Delhi, India First Fiddle F&B Pvt Ltd Full time ₹ 5,40,000 - ₹ 6,00,000 per year

Job Title: Franchise Operations Manager

Company: First Fiddle Restaurants

Job Description:

We are hiring a practical and experienced Franchise Operations Manager to improve and standardize operations across our franchise outlets in India. This is a field role with heavy travel (about 25 days per month). The main goal is to ensure each franchise delivers consistent service, quality, and profitability by implementing SOPs, training teams, and fixing operational gaps.

Key Responsibilities:

  • Travel to franchise outlets across India (≈25 days/month) to audit operations and implement improvements.
  • Standardize and fine-tune operating procedures (SOPs) for service, kitchen, hygiene, and safety.
  • Conduct on-site training and coaching for franchise managers, captains, and kitchen teams.
  • Carry out regular operational audits (service, food quality, cleanliness, compliance) and follow up on corrective actions.
  • Monitor key performance indicators (sales, food cost, wastage, labor cost, guest feedback) and recommend actions to improve profitability.
  • Support new franchise openings and operational roll-outs (setup, training, checklists).
  • Help franchisees resolve operational challenges and escalate issues to corporate when needed.
  • Work with procurement to standardize vendors, portioning, and par-stock levels.
  • Prepare clear visit reports and weekly/monthly performance summaries for senior management.
  • Drive local promotions or operational changes to boost sales and guest experience at franchise level.

Requirements:

  • 3 years of experience in multi-unit restaurant operations, franchise operations, or operations consulting (QSR, casual dining, or chains preferred).
  • Proven track record of improving outlet performance and ensuring consistent standards across multiple locations.
  • Willingness and ability to travel extensively (~25 days per month).
  • Strong people skills: training, coaching, and stakeholder management (corporate + franchisee).
  • Good analytical skills — able to read P&L drivers, track KPIs, and recommend measurable actions.
  • Practical problem-solver — comfortable working on-site to fix issues hands-on.
  • Good communication and report-writing skills in English; comfortable presenting to senior management.
  • Diploma or degree in Hotel Management, Business, or related field preferred.
  • Comfortable using POS reports, Excel (basic to intermediate), and standard operations tools.

Preferred Skills:

  • Experience with franchising systems or running multi-city rollouts.
  • Knowledge of local market operations, vendor management, and cost control techniques.
  • Certification or training in operations management, Six Sigma, or hospitality training is a plus.
  • Ability to work independently and adapt to varied outlet conditions.

Perks & Benefits:

  • Travel allowance and per diem for on-site visits
  • Accommodation support when on assignment
  • Meals and uniforms (as applicable)
  • Competitive salary & performance incentives
  • Career growth within a fast-growing restaurant chain

Job Types: Full-time, Permanent

Pay: ₹45,000 – ₹50,000 per month

Benefits:

  • Travel allowance / per diem
  • Food provided while on duty
  • Paid sick time & leave encashment
  • Provident Fund
  • Flexible schedule (field-based)

Location (Base): Indore, Madhya Pradesh (Frequent travel across India)

Work Location: Field / In person

Job Types: Full-time, Permanent

Pay: ₹45, ₹50,000.00 per month

Benefits:

  • Flexible schedule
  • Paid sick time
  • Provident Fund

Work Location: In person

  • Franchise Manager

    1 day ago

    Delhi, Delhi, India Elwa Industries Full time ₹ 8,00,000 - ₹ 25,00,000 per year

    Responsibilities:* Manage franchise portfolio performance & growth* Develop new franchises & acquire existing ones* Ensure operational excellence across all locations* Lead B2B sales & business expansion strategiesAnnual bonus

  • Franchise Support Managers

    1 week ago

    Delhi, Delhi, India GD Goenka Healthcare Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionGD Goenka Healthcare, part of the GD Goenka Group, is committed to providing high-quality healthcare education and comprehensive life-saving services and solutions. Our focus is on delivering top-notch healthcare training and support to foster better health outcomes. We strive to create a robust and efficient healthcare ecosystem that...

  • Franchise Sales Manager

    1 week ago

    Delhi, Delhi, India Sbs Herbal Limited Full time ₹ 24,00,000 - ₹ 96,00,000 per year

    Job Title: Franchise Sales ManagerDepartment: Franchise ExpansionReporting To: CBORole Objective:To generate high-quality franchise leads, drive closures in assigned territories, and support potential franchisees in understanding the SBS Food Mart and shopee business model.Key Responsibilities:Franchise Lead GenerationImplement local campaigns, digital...

  • AVP Franchise Development

    2 weeks ago

    Delhi, Delhi, India Shreem Swarnam Design Concepts Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role OverviewWe are seeking a dynamic and results-driven AVP Franchise Development to spearhead Divinitis franchise expansion across India and international markets. The candidate will be responsible for conceptualizing, executing, and scaling our franchise business model while ensuring brand consistency, profitability, and operational excellence. This role...

  • Franchise Consultant

    2 weeks ago

    Delhi, Delhi, India The WAB Cafe Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time onsite role for a Franchise Consultant located in Delhi, India. The Franchise Consultant will be responsible for providing guidance and support to franchisees, developing business plans, managing P&L, and helping with the expansion and management of the franchise...

  • Franchise & International Partnerships Manager

    1 week ago

    Delhi, Delhi, India Natelier Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Position: Franchise & International Partnerships ManagerLocation: Delhi NCRDepartment: Business DevelopmentCompany: Bent Chair & NatelierExperience: 4–8 years in international sales, franchise development, or design-led business partnershipsType: Full-timeRole Overview:We are seeking a dynamic, well-networked and entrepreneurial professional to spearhead...

  • Franchise Business Development Head

    1 day ago

    Delhi, Delhi, India The Search House Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Summary :-Lead the expansion of the Skill Development Academy focused at K 12 Schools through franchising and strategic partnerships. Identify and develop new business opportunities to drive growth and revenue .Build and maintain relationships with franchisees, partners, and stakeholders.Key Responsibilities:Develop and implement franchising and...

  • Franchise Business Coach

    1 day ago

    Delhi, Delhi, India Zigsaw Full time ₹ 5,40,000 - ₹ 6,00,000 per year

    Job Description Job Title: Franchise Business Coach Department: Support Position: Full time Experience: 3-5 Years Salary: As per company standards ( 2 Openings - Approx 45-50K per month )  Key Responsibilities:Work to support our franchisees needs for clubs in IndiaProvide initial training, and on boardingWork with clubs through build-out, presale, and...

  • Area Manager

    1 day ago

    Delhi, Delhi, India Fat Tiger Full time ₹ 4,80,000 - ₹ 5,40,000 per year

    Key Responsibilities: Oversee day-to-day operations across multiple outlets Ensure brand SOPs, quality, and service standards are maintained Coordinate with franchise partners for smooth functioning Drive sales, control costs & optimize performance Lead, train, and motivate outlet teams Ensure compliance with hygiene and safety standardsRequirements:...

  • Operations Manager

    5 days ago

    Delhi, Delhi, India Floor & Furnishings Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionF&F - Floor and Furnishings is a leading home fashion brand in India, renowned for its high-quality and stylish textile collections. With a strong presence through COCO Stores, franchise showrooms, and a growing distribution network, F&F offers fabrics for curtains, upholstery, wallpapers, rugs, carpets, and other home accessories....