Telesales Associate
2 weeks ago
Role & responsibilities
Make outbound calls to potential leads and follow up on inbound inquiries.
Qualify leads by understanding the clients requirements, event type, preferred location, and budget.
Shortlist and suggest suitable venue/property options as per client needs.
Persuade and schedule clients for site visits to the selected venues.
Maintain proper follow-up with leads and ensure conversions.
Coordinate with venue managers and vendors for availability, arrangements, and pricing.
Maintain accurate lead records, status updates, and reporting using CRM tools or Excel.
Assist the sales and event teams with pre-event coordination if needed.
Preferred candidate profile
Minimum 6 months of experience in Telecalling, Telesales, or Customer Service.
Excellent communication and convincing skills in Hindi and English (regional languages a plus).
Basic understanding of events like weddings, corporate events, birthdays, etc.
Ability to multitask, filter leads efficiently, and manage timelines.
Basic knowledge of Excel, Google Sheets, or CRM tools.
Strong interpersonal and negotiation skills.
Ability to handle pressure and meet targets
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