Sr. Manager, Product Development

Why NeuraFlash:

At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash is the place for you.

AS A SR. MANAGER, PRODUCT DEVELOPMENT YOU WILL HAVE THE OPPORTUNITY TO:

• Lead an agile development team to architect, design, develop, and package unique products that augment and extend Salesforce products
• Leverage the latest Salesforce and AWS technologies in AI to solve real market needs and deliver business results to our customers through our products. We have existing products around Service Cloud, Service Cloud Voice, Agentforce, Messaging, and Bots
• Collaborate hand-in-hand with developers, product managers, sales and marketing team, and other members of the Salesforce consulting practice to define, deliver and support the Neuraflash Salesforce product roadmap and existing product portfolio
• Contribute to the full software development lifecycle, from ideation to requirements gathering to design, deployment, and post-release support
• Guide the team in iterative improvements in agile development best practices, code reviews, testing, architecture, and technical design/specifications
• Stay up-to-date with the latest Salesforce feature updates, releases, and announcements

QUALIFICATIONS:

• Strong understanding of object-oriented programming concepts and design patterns
• Bachelor's degree in Computer Science, Software Engineering, or related field
• Hands-on experience with Salesforce, understanding of key SFDC design and architectural concepts, and in-depth knowledge of the capabilities and constraints of the Salesforce platform
• Development management experience in a fast-moving, agile environment
• Strong experience in Apex and LWC development
• Experience with Salesforce packaging and partner tools
• Strong analytical skills with the ability to formulate a problem/solution in both business & technical terms
• Experience with integrations between Salesforce and other systems
• Excellent communication skills and ability to work in a collaborative environment

Nice to have:

• Experience with front-end technologies such as HTML, CSS, and JavaScript
• Experience with Responsive Web Designs
• Experience with Salesforce Agentforce, Service Cloud, Service Cloud Voice
• Experience with Amazon Web Services and integration

What's it like to be a part of NeuraFlash?

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we're focused on keeping everyone connected and unified as one team.
• Travel: Get ready to pack your bags and hit the road For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem We build a culture of trust and understanding. We value good work not the hours in which you get it done
• Collaboration: You have a voice here If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
• Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.

Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States. If you prefer to work from home, we can accommodate remote locations for our employees based in the United States, anywhere within Alberta, British Columbia, or Ontario for our Canada-based employees, anywhere in India for our India-based employees, and anywhere within Colombia for our Colombia-based employees

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