Head of Finance Delivery

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Head of Finance Service Delivery | JLL Business Services

What this job involves:

This role is responsible for the Finance operations across functions like revenue recognition, corporate payables and receivables, global expense management, financial reporting etc for JLL globally. There are several processes including finance processes which may include clients and our vendors, as well as our internal and regulatory financial reporting and framework that have been housed in our internal capability centers (JLL Business Services – JBS) spread across the world. You'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. The role requires regular partnership and interaction with stakeholders to deliver upon agreed operations metrics and drive operational excellence.

What your day-to-day will look like:

Lead Finance Operations transformation and process re-engineering programs in support of the Global Finance vision by developing and executing comprehensive finance transformation strategies aligned with JLL's overall business objectives

Manage and oversee FP&A, Order-to-Cash (O2C), Procure-to-Pay (P2P), and Record-to-Report (R2R) and System Support (PeopleSoft) teams to ensure seamless delivery of finance operations while building effective business partnerships with internal stakeholders including Controllership, GPOs and Local Finance teams

Deliver operational excellence by consistently achieving process performance targets within robust control frameworks and agreed operational budgets, while continually seeking opportunities to deliver value through cost reduction or increased scope

Institute continuous process improvement mindset organizationally and drive simplification, standardization, and automation of processes to achieve efficiency targets, while providing adequate support for business-critical work processes during BCP events

Develop organizational capabilities through high-energy, high-performance work environments by motivating team members, providing effective leadership and coaching and fostering desired behaviors such as leadership, accountability and teamwork

Establish strong risk and governance models with clear accountabilities for process and controls execution, exception handling, issue management and resolution while ensuring adherence to all relevant regulations, standards and compliance requirements

Lead adoption and integration of new technologies and systems to enhance efficiency and accuracy within the finance department, utilizing data-driven insights to make informed financial decisions and guide the organization towards a more data-centric approach

Desired or preferred experience and technical skills:

Bachelor's degree in finance, Accounting, or a related field.

Chartered Accountant or MBA or relevant post-graduate qualification.

Relevant certifications (e.g., CPA, CMA, CFA) are a plus.

Required Skills and Experience:

Well versed with F&A processes including Financial Planning and Analysis, Record to Report, Order to Cash and Procure to Pay

15+ years of experience in finance and accounting, with a proven track record of successful finance transformation projects and high quality service delivery

In-depth knowledge of financial management, business processes, and technology solutions.

Strong leadership, communication, relationship building and stakeholder influencing skills

Proficiency in financial software and technology tools.

Demonstrated ability to work in a fast-paced, dynamic and matrix organization structure

Have a good understanding of project management methodologies and tools.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.