Relationship Manager

1 week ago

Delhi Mumbai NCR Pune, India Tata Capital Full time ₹ 1,04,000 - ₹ 1,30,878 per year

About The Role  

Client Acquisition and Relationship Management: 

- Identify and build Corporate opportunity for NPS across Corporate segments in the assigned geography Large, Mid, Small Corporates & others
- Acquire and onboard Corporates for Corporate NPS through our NPS POP Platform
- Manage, Train & Service corporate stakeholders throughout the lifecycle of the NPS process
- Deepen an onboarded corporate relationship by increasing employee penetration and increasing per corporate NPS corpus
- Drive acquisition by leveraging broader Tata Capital business presence in the assigned geography
- Acquire new accounts from the Group. Leverage existing Group relationships and collaborate with internal stakeholders to achieve this

Marketing and Engagement: 

- Implement Marketing and Communication plan for managed Corporate relationships
- Drive NPS awareness initiatives across all key touch points
- Create and execute innovative engagement activities to drive employee registrations at existing corporate relationships
- Collaborate with the internal teams such as operations and compliance as well as external stakeholders (such as CRAs) to deliver seamless experience for both Corporates and their Employees

Product Expertise:  MIS

- Be thoroughly informed of NPS product and its operations(Digital and Physical), in order to provide expected service standards
- Stay up-to-date with industry trends, customer profiles, economic developments, and regulatory changes that impact the product and its subscribers

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