International voice process

2 weeks ago

Navi Mumbai, Maharashtra, India Sutherland Full time

Job Description:

We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Work from Home).This is a voice customer support role involving communication with international clients.

Key Responsibilities:

  • Provide high-quality voice-based support to international customers.
  • Handle queries via phone, email, and chat in a timely and professional manner.
  • Troubleshoot and resolve customer issues effectively.
  • Maintain customer satisfaction and adhere to quality and performance standards.
  • Work in 24x7 rotational shifts, including night shifts.

Candidate Profile:

  • Excellent English communication skills (both verbal & written).
  • Strong interpersonal and problem-solving skills.
  • Comfortable with rotational shifts (24/7 operations).
  • Basic proficiency in MS Office tools (Outlook, Word, Excel).
  • Good typing speed and computer navigation skills.
  • Team player with a proactive and professional attitude.
  • Should have atleast 6 months of BPO Voice experience.

Eligibility Travel Boundaries: Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply:Central Line: Kalyan to Sion Harbour Line: Wadala to Panvel (Excluding Taloja & Sukhapur) Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road)

Shift & Weekly Off:

  • Shift: 24x7 rotational (including night shifts)
  • Weekly Off: 2 rotational offs
  • Work mode: Work from Home (Since Day 1)

Perks & Benefits:

Lucrative performance-based incentives, Medical insurance coverage Work-life balance with 2 weekly offs.

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to

  • International voice process

    4 days ago

    Navi Mumbai, Maharashtra, India Captalent Hr Full time

    Roles and ResponsibilitiesHandle international calls from customers across various countries, including UK and US.Provide excellent customer service by resolving their queries and concerns in a timely manner.Work on an international voice process, processing customer requests related to products/services offered by the company.Maintain accurate records of...

  • International Voice Process

    4 days ago

    Navi Mumbai, Maharashtra, India Sutherland Full time

    Job Description:We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift).This is a voice customer support role involving voice communication with international clients.Key Responsibilities:Provide high-quality voice-based support to international customers.Handle queries via phone, email, and chat in a...

  • International Voice Process

    1 week ago

    Navi Mumbai, Maharashtra, India Wrixty Services Full time

    Make and receive international customer calls, understand issues, provide accurate solutions, maintain call quality, update CRM, follow scripts/process, meet KPIs, handle rotational shifts, and ensure excellent customer experience. HR Cal Required Candidate profile"Fluent English, good communicationWilling for 24/7 rotational shifts Comfortable with...

  • Quality Analyst-International voice process

    23 hours ago

    Navi Mumbai, Maharashtra, India BROCUS IT SOLUTIONS PVT LTD Full time

    Company DescriptionBROCUS IT SOLUTIONS PVT LTD, based in Navi Mumbai, is a leading provider of BPO services specializing in administrative back-office operations for major companies. Leveraging India's vast pool of talented English-speaking professionals and cost-effective solutions, the company addresses unique business needs to optimize processes and...

  • International Voice Process

    6 days ago

    Mumbai, Maharashtra, India Tech Mahindra Full time

    TECH MAHINDRA - HIRING FOR VOICE PROCESS -EXPERIENCEDKey Responsibilities:Voice ProcessResolve customer queries effectively and efficientlyDemonstrate strong communication and interpersonal skillsLOCATION : MumbaiNOTE- ONLY MUMBAI CANDIDATES CAN APPLYEligibility:- Graduate/Undergraduate degreeCandidates with 6-12 months of international voice process...

  • Voice Process Executive

    4 days ago

    Navi Mumbai, Maharashtra, India Career Guideline Full time

    Role & responsibilitiesHiring for International/domestic bpo for customer service profiles.Preferred candidate profileDOJ - 5th January 2026Canadian Telecom ProcessAge criteria- 44 yearsCanadian shiftsBetween 6pm to 11amSALARY12 to 18 months oF international voice experience upto- 4.5 lpa is 30915 during training and post training including variable...

  • Hiring For International Voice Process Mumbai

    6 days ago

    Navi Mumbai, Maharashtra, India Sutherland Full time

    We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Day Shift). This is a customer support role involving voice communication with international clients.Key Responsibilities:-Employees are expected to interact with UAE based customers.-Provide high-quality voice-based support to international customers.-Handle...

  • Hiring For International Voice process

    2 weeks ago

    Navi Mumbai, Maharashtra, India Sutherland Full time

    Job Title: International Voice ProcessLocation: Airoli, Navi MumbaiWork Mode: On-siteWork Schedule: 5 Days Working | Rotational Shifts | 2 Days OffInterested candidates can apply with their updated resume to or whatsapp resume on Job SummaryWe are looking for enthusiastic and customer-focused individuals to join our voice process team. The role involves...

  • International Voice Process

    4 days ago

    Mumbai, Maharashtra, India Tech Mahindra Full time

    TECH MAHINDRA - HIRING FOR VOICE PROCESS -EXPERIENCEDKey Responsibilities:Voice Process/Chat ProcessProvide excellent customer service to clients across different time zonesResolve customer queries effectively and efficientlyDemonstrate strong communication and interpersonal skillsLOCATION : MumbaiNOTE- ONLY MUMBAI CANDIDATES CAN APPLYEligibility:-...

  • Hiring For International Voice Process

    6 days ago

    Navi Mumbai, Maharashtra, India Ishmeet Consultant Full time

    Greetings From Ishmeet Consultant Pvt. Ltd Any Grad/Undergrad Fresher / Min 1 Year International Voice ExpSalary upto 3LPA to 4.5 LPABoth side cabs 5 Days working || 2 off Rotational shift Location :- Navi MumbaiContact HR Harmeet @