Head of Human Resources

2 weeks ago

Andheri West Mumbai Maharashtra, India THE SMART FELLOWSHIP Full time ₹ 8,00,000 - ₹ 15,00,000 per year

Company we are hiring for: A leading new-age education company shaping the future of learning in India.

Vision: To challenge India's outdated education system and replace it with one that empowers critical thinkers, innovators, and problem-solvers—building a future-ready workforce that drives national growth.

The best part about this role: You'll be the culture architect of a fast-growing education startup. This is not just an HR role—it's an opportunity to build systems, SOPs, and people practices from scratch. As a strategic partner to the leadership team, you'll shape performance frameworks, drive hiring, and build a workplace where innovation, ownership, and growth thrive.

Location: On-Site (Andheri West, Mumbai) – 6 days a week

Salary Range: ₹8,00,000 – ₹15,00,000 per annum

Meet the Leadership: The company is led by visionary entrepreneurs who believe in first-principle thinking, storytelling, and practical business education. They thrive on challenging the status quo of traditional learning and are building one of India's most impactful education platforms.

You will be responsible for: As Head of HR, you will align people strategy with business goals, institutionalize performance evaluation frameworks, and create a scalable HR foundation. You'll build a high-performance, feedback-driven, and empathetic culture while driving both talent acquisition and employee development.

Key Responsibility Areas (KRAs):

1. People Strategy & Culture

  • Partner with leadership to design and implement people-first strategies.
  • Build a culture of ownership, performance, and continuous feedback.
  • Champion employee engagement, well-being, and retention initiatives.

2. Performance Management

  • Create transparent evaluation systems with clear KRAs and KPIs.
  • Design performance-linked growth paths and incentive structures.
  • Implement fair appraisal systems to align personal growth with company objectives.

3. Talent Acquisition & Development

  • Lead end-to-end hiring across departments (content, marketing, tech, ops).
  • Build structured recruitment processes with standardized JDs, interviews, and offers.
  • Set up L&D frameworks to continuously upskill managers, creatives, and strategists.

4. HR Operations & Systems

  • Establish HR SOPs covering policies, compliance, payroll, and leave management.
  • Deploy HR tools (payroll systems, OKR tracking, onboarding tools) for efficiency.
  • Act as the go-to person for conflict resolution and workplace harmony.

Key Performance Indicators (KPIs):

  • Employee engagement & retention rates
  • Time-to-hire and quality of hires
  • Successful implementation of SOPs & HR systems
  • Employee satisfaction (NPS) and performance alignment

Who We're Looking For:

  • 6–10 years of HR experience, including 3+ years in a leadership role (preferably in a startup or creative/edtech environment).
  • Strong emotional intelligence; able to handle tough conversations with empathy.
  • Proven track record of setting up HR systems from scratch.
  • Proactive, ownership-driven, and passionate about building culture.
  • Familiarity with tools like Keka, Darwinbox, Notion, and OKR platforms is a plus.
  • Bonus: Experience in fast-growing startups or knowledge of the education/content ecosystem.

Job Type: Full-time

Pay: ₹800, ₹1,500,000.00 per year

Work Location: In person

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