In-house Collection Associate
1 week ago
Rupymart is an app/web based online digital platform focused upon meeting the financial requirements of Employed Individuals (Only 18+ age group). The platform envisages to provide Credit Building tools and enable individuals to get funding at competitive rates.
Job role: Process Executives (Collection)
Overview of the Job: Process Executives (Collection)
Work location: Taratala, Kolkata
Desired Profile:
- Must be a graduate
- Experience - 0 to 1yrs
- Candidate must have good English, Hindi, Bengali communication skills
- Should be open to working in Shifts
- Must be a Graduate. MBA and Engineers preferred
Experience: 0 to 1 years
Responsibilities:
· Responsible to create/maintain/update loan book and customer satisfaction.
· Responsible for overseeing all loan processing and collections.
· Prepare daily activity reports and MIS.
· Ensure effective delivery of SLAs as per the defined standard operating procedures.
· Build a Continuous Improvement Culture
· Play a significant role in long term planning with view to deliver operational excellence to support other functions of the organization
· Lead Lean initiatives and deliver improvement solutions
· Calling Customers and attending inbound calls
Salary: As per Industry standards
Job Types: Full-time, Permanent, Fresher
Pay: ₹10, ₹15,000.00 per month
Benefits:
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund
- Work from home
Work Location: In person
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