territory executive

Role Description

Job Title:
Territory Executive — Inbound B2B (Ayurvedic Doctor Network)

Location:
Delhi-NCR (Delhi, Gurgaon, Noida, Ghaziabad, Faridabad) — field role

Experience:
2–6 years in Ayurvedic / herbal / nutraceutical field sales / key-account support

Reporting to:
Founder / Zonal Business Head

Type:
Full time (field + CRM)

About Namaste Organics

Namaste Organics builds AYUSH-approved, prescription-only Ayurvedic medicines centred on
Vijaya (Cannabis-leaf) extracts
for chronic pain, palliative care, stress and sleep. We're early pioneers in this category and balance Ayurvedic legacy with clinical validation and ethical, compliant distribution.

Role overview

This is an
inbound-led, account-management role
—
not cold calling
. Leads are qualified and delivered to you by the marketing / lead-gen team (10–15 new leads/day currently). Your job begins
at the handoff
: engage those doctors/clinics/hospitals, convert trials to prescriptions/listings, and build an ongoing network of repeat prescribers and institutional accounts. You'll manage an active book of ~200 practitioner accounts that will scale — so this mixes field sales, KAM and business development.

Key responsibilities

• Inbound lead handling (primary):
  take ownership of assigned inbound leads (doctors, clinics, hospitals). Prioritise, follow up, and convert. (No expectation of cold calling.)
• Trial kit & onboarding:
  manage distribution of trial kits, demo samples and starter protocols in a compliant manner; support doctors on first-use guidance.
• Account ownership & KAM:
  build and maintain a book of active accounts (~200 initial targets), nurture relationships, track prescribing intent and convert to recurring orders/listings.
• Clinical education:
  run scientific detailing, case conversations and small in-clinic demos; escalate clinical questions to medical affairs.
• Events & CME support:
  help organise doctor meetings, educational sessions and capture outcomes/testimonials.
• Territory execution:
  maintain disciplined field coverage and visit cadence — mainly follow-ups, sampling and KOL nurture (target: quality of calls, not cold-call volumes).
• CRM & reporting:
  log all visits, trial outcomes, prescription pull, and feedback in CRM daily; submit weekly MIS and funnel forecasts.
• Coordination:
  coordinate deliveries with operations, flag supply gaps, and work with marketing & medical teams on content / materials.
• Compliance:
  ensure all communications and sample distributions are AYUSH compliant and follow company SOPs.

Success metrics (KPIs)

• Trial → conversion rate (%)
• Active prescribing accounts (monthly net new)
• Repeat prescriptions / reorder rate
• Doctor coverage & follow-up frequency (CRM hygiene)
• Quality feedback & clinical case captures submitted to medical team

Must-have

• 2–6 years field experience in Ayurvedic / nutraceutical / herbal sales or allied pharmacy sales (prefer Delhi-NCR exposure)
• Comfortable working inbound leads and doing KAM-style relationship work (not cold calling)
• Good network or familiarity with Ayurvedic practitioners, integrative clinics, and small hospitals desirable
• Strong communicator in Hindi + working English; credible scientific detailing skills (clinical/therapeutic explanation)
• CRM discipline and basic Excel reporting skills
• Graduate in Science / Pharmacy / BAMS or similar (MBA/PGD welcome but not essential)
• Own transport for local field travel

Nice-to-have

• Prior experience managing ~100+ accounts or supporting territory scale-up
• Experience with trial distribution logistics and basic sample compliance
• Prior exposure to palliative / pain / chronic care segments

What we offer

• Competitive fixed + performance incentives tied to conversion & retention
• Travel allowance / field support
• Direct coaching with founder + medical affairs support
• Fast career path to Territory/Zonal Lead for strong performers (12–18 months)