Restaurant Captain: Hotel/Resort
21 hours ago
Job Summary:
Responsible for supervising restaurant service team, maintaining service standards, guest experience and coordinating smooth operations in restaurant & dining areas.
Key Responsibilities:
- Supervise & guide service staff / stewards during restaurant operations.
- Allocate tables, manage guest seating & ensure fast service delivery.
- Take guest orders, ensure accurate order punching & food service coordination.
- Handle guest complaints, feedback & provide service recovery when needed.
- Maintain hygiene, table setup, cutlery, buffet arrangement & service SOPs.
- Coordinate with kitchen & bar team for timely order execution.
- Train & support new service staff on hospitality standards & upselling.
- Assist in billing, closing sales reports & cash handling when required.
Profile Requirements:
- Diploma/Degree in Hospitality preferred.
- 1–3 years experience in restaurant / hotel / resort service.
- Good communication, guest engagement & coordination skills.
- Knowledge of service standards, menu, beverages & POS preferred.
Job Types: Full-time, Permanent
Pay: ₹12, ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Provident Fund
Work Location: In person
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