Sales Engineer

1 day ago

Cochin, Kerala, India Elcom Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Department/Role: Sales Engineer Sales & Marketing

Location: Kerala

Job Purpose

To support the Sales & Marketing function in achieving business targets through customer management, sales coordination, lead generation, order follow-ups, and marketing activities, ensuring timely communication, customer satisfaction, and business development initiatives.

Key Responsibilities

  • Assist in managing existing customers and identifying new customer leads for business growth.
  • Handle customer communications, address queries, and support the quotation process.
  • Coordinate order processing with CSOM, Production, and Dispatch teams.
  • Support Sales Head in achieving monthly/quarterly order booking and dispatch targets.
  • Maintain customer data, enquiry records, order pipeline, and follow-up documentation.
  • Assist in market research, competitor analysis, and lead generation activities.
  • Support the execution of marketing campaigns, exhibitions, and customer events.
  • Prepare and submit sales reports, order status reports, and customer feedback data.
  • Follow-up on payments and commercial documentation.
  • Assist in implementing 5S and standard procedures within the Sales & Marketing department.

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