Customer Relations Specialist

1 day ago


Bengaluru, Karnataka, India 1path2peace Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Salary - 32k

Exp - 1 year

Role Description

This is a full-time on-site role based in Bengaluru for a Customer Relations Specialist in the insurance industry. The Customer Relations Specialist will handle customer support operations, address inquiries, resolve customer issues, and ensure satisfaction with the company's products and services. They will focus on retaining existing customers and fostering strong relationships through proactive communication and attentive service.

Qualifications

  • Strong Customer Service, Customer Support, and Customer Satisfaction skills
  • Experience in Customer Retention and building long-term relationships
  • Effective Communication skills, both verbal and written
  • Ability to analyze and resolve customer concerns promptly
  • Familiarity with the insurance industry or related fields is a plus
  • Proficiency in relevant software tools and CRM systems


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