E-commerce Escalation Desk

3 days ago


Kolkata Rajarhat, India Tech Mahindra Full time ₹ 1,74,447 - ₹ 2,20,000 per year

We are currently having openings in our Voice Process (L2) 100% work from office. With fixed salary ; permanent hiring.

Designation-

  • Customer Support Associate (L2).

Job Profile-

  • Have to resolute customers query Voice Call

Mandatory Criteria-

  • Min HS Passed.
  • Fresher & experienced both can apply
  • Excellent verbal communication skill in English & Hindi without major MTI for Voice

Process

  • Should have not applied for any Flipkart interview in last 3 month
  • Customer orientation.
  • Ready to work in 24/7 Shifts
  • No planned leave for upcoming 3 month after joining
  • 10 hour of the day, 9hrs. work and 1 hour break
  • Should have a typing speed of 25 WPM with 90% accuracy

Interview Structure-

  • HR round - General check.
  • Typing Test
  • Voice Versant (V4 and above)
  • PMAP
  • Client Round

Payouts

  • Salary for minimum 6 months experience candidate 220,000 LPA, K/Month.
  • Fresher- 1,74,447 LPA, 13K/Month
  • 100% fixed salary
  • Pick up or drop for odd shifts

Documents Required

  • Education Mark sheets
  • Aadhar Card
  • Pan Card
  • Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)

Location details for Walkin interview:Tech Mahindra, DLF2, 4th Floor, Block C, Rajarhat, Kolkata Opposite of TCS Geetanjali)Candidates need to carry CV ; Aadhar card(Government id card) The candidates should mention HR name on the top of the CV.

Contact Person - HR Sweta Mukherjee

Mail Id -



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