Customer Support Executive

1 week ago


Baranagar Kolkata West Bengal, India ShoperShop Full time

_We are a growing E-commerce company, specializing in digital goods and services for domestic and international clients. With over 5 years of business experience, we have successfully delivered software and services worldwide through our online platforms._

**Position: Customer Support Executive**

(In-house, Non-target based)

**Responsibilities**
- Ensure minimum turnaround time in resolving user queries and complaints.
- Provide friendly, empathetic, and professional customer service at all times.
- Document user feedback and suggest process/product improvements.

**Qualifications**
- Minimum 1 year of experience in customer service (inbound/outbound support preferred), ideally in e-commerce or internet-based companies.
- Strong communication skills with fluency in Bengali, English, and Hindi.
- Critical thinking and effective problem-solving ability.
- Strong commitment to the ‘Customer First’ principle.
- Hands-on experience with help desk software and remote support tools is an advantage.

**What We Offer**
- A collaborative and supportive team environment.
- Non-target based role focused on delivering great service.
- Stable, full-time in-house position (no fieldwork required).

Work Location**:Baranagar, North Kolkata**

Pay: ₹9,000.00 - ₹26,521.39 per month

Work Location: In person

**Speak with the employer**
+91 9874948042



  • Baranagar, Kolkata, West Bengal, India Shoper Shop Full time ₹ 3,18,625 per year

    We are a growing E-commerce company, specializing in digital goods and services for domestic and international clients. With over 5 years of business experience, we have successfully delivered software and services worldwide through our online platforms.Position: Customer Support ExecutiveLocation: Baranagar, North Kolkata (Candidates should be based in or...


  • Kolkata, West Bengal, India Triedge Solutions Full time

    Position :Customer Support Executive **JOB ROLE**: - Graduates to apply. - Good communication skills. **Job Types**: Full-time, Fresher Pay: ₹10,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental Pay: - Performance bonus Work Location: In person


  • Kolkata, West Bengal, India Innovative Incentives Rewards Pvt. Ltd Full time

    **Pay**: ₹150,000.00 - ₹200,000.00 per year **Job Title**: Customer Support Executive (Bengali) **Job description**: **About the Role** Are you a great communicator with a knack for solving problems? We're looking for a **Customer Support Executive** who can be the friendly voice of our company. You'll handle incoming calls, explain our products and...

  • PPC Executive

    1 week ago


    Kolkata, West Bengal, India The Executive Full time

    Urgent opening for designation **PPC Executive/ Sr. Executive (Steel Wires Ind.)** **Department & Location**: Operations - Kolkata (Domjur, Makardah, Howrah) **Qualification**: Graduate **Experience**:2 -5 years **Salary Range**:3.5 lpa - 4.8 lpa **Key Skill Required**: Knowledge of plant operations management - Steel Wires industry **Roles &...


  • Kolkata, West Bengal, India edutinker Full time

    **Requirements and Skills**: Strong working knowledge of the Microsoft Office Suite products **(MS Word and Excel etc.)** - Experience as a Customer Support Specialist or similar CS role - Familiarity with school ERP domain - Experience in using help desk software and remote support tools - Excellent communication and problem-solving skills - Multi-tasking...


  • Dumdum, Kolkata, West Bengal, India Bankas Solution Full time

    **Job Description: Customer Support Executive** **Customer Support Executive Role and Responsibility: - ** 1. You would be responsible for calling existing and prospective customers from the provided database and lininig. 2. Planning Course of Action to recover outstanding payments. 3. Contact Customers and queries about debt recovering loan. 4.Keeping...


  • Kolkata, West Bengal, India Teleperformance Full time

    **Teleperformance **Company is a Multinational BPO Sector. We are hiring for **Customer Support Executive Profile for Kolkata Location.** - We are hiring foe Domestic Process and for International Process. - Salary we are offering from 15K-30K CTC. - Selection depends on the interview. **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,000.00 -...


  • Kolkata, West Bengal, India Teleperformance Full time

    **Teleperformance **Company is a Multinational BPO Sector. We are hiring for **Customer Support Executive Profile for Kolkata Location.** - We are hiring foe Domestic Process and for International Process. - Salary we are offering from 15K-30K CTC. - Selection depends on the interview. **Job Types**: Full-time, Permanent, Fresher Pay: ₹20,000.00 -...


  • Kolkata, West Bengal, India KocharTech Full time

    Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. **Job Description**: - Provide accurate, valid and complete information by using the right methods/tools - Maintaining a positive,...


  • Esplanade, Kolkata, West Bengal, India Work Panda Cooperation LLP Full time

    We are looking for female telecaller who have a minimum of 6 months of experience in the customer support executive field. **Roles & Responsibilities** - Making calls to the customers. - Convincing the customers and scheduling appointment with them. - Taking in the feedback from the customer subsequently. **Eligibility** - She must have at least 6 months...