Customer Care Backend online e Commerce Co kalighat

2 weeks ago


Kalighat Kolkata West Bengal, India Sarika Consultant Services (SCS) Full time

**CUSTOMER CARE CUM BACK END**

FEMALE EXPERIENCED MIN 1 - 2 YEARS IN TELECALLING / BACKEND / CUSTOMER CARE JOB

GRADUATE + E-MAIL + EXCEL+ Clear Communication

**INDUSTRY TYPE - ONLINE E-COMMERCE COMPANY**

**OFFICE TIME - 9.30 AM - 7 PM (MON-SAT)**

**JOB ROLE**:
1. Enter orders, manage or escalate any concerns and ensure that appropriate changes were made to resolve customers’ concerns;
2. Support sales and business development initiatives when new options are available or where it would appropriately support the customer’s needs;
3. Updates customer records;
4. Prepares and sends quotes and provides written proposals to customers and potential customers;
SALARY - 10,000/- TO 12,000/
- LOCATION -**DESHAPRIYA PARK NEAREST METRO STATION KALIGHAT**

**Job Types**: Permanent, Full-time

**Salary**: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Telecaller: 1 year (required)
- Customer Care: 1 year (required)

**Speak with the employer**
+91 8697666885


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