
Restaurant Manager
6 days ago
Company Overview
Gamut HR Solutions is a dynamic company dedicated to placing job seekers in the right roles. Located in Hyderabad, our small and agile team is committed to providing exceptional HR service. Discover more opportunities at our website.
Job Overview
We seek a dedicated and experienced Restaurant Manager for a mid-level position at our Hyderabad location. This full-time role requires a professional passionate about driving operational efficiency and enhancing customer satisfaction through effective team management.
Qualifications and Skills
- Proficiency in Point of Sale (POS) Systems to ensure seamless transaction processing and enhanced customer experience (Mandatory skill).
- Expertise in Customer Relationship Management (CRM) to foster customer loyalty and tailor services to client needs (Mandatory skill).
- In-depth knowledge of Food Safety Regulations to ensure compliance and maintain high standards of restaurant hygiene (Mandatory skill).
- Experience with Inventory Management Software to oversee stock levels, reduce waste, and ensure availability of necessary supplies.
- Skilled in Staff Scheduling Software to efficiently manage work shifts and guarantee adequate staffing levels during peak hours.
- Strong cost control techniques to optimize resources, minimize expenses, and increase profitability without compromising quality.
- Exceptional conflict resolution skills to manage and resolve issues among staff and with customers amicably and professionally.
- Proficient in vendor management to negotiate favorable terms and ensure timely supply of quality goods and services.
Roles and Responsibilities
- Oversee daily restaurant operations to ensure efficiency and adherence to company service standards.
- Develop and implement marketing strategies to attract new customers while maintaining relationships with existing patrons.
- Monitor financial performance to meet budgetary goals and prepare reports on restaurant performance metrics.
- Manage and motivate the restaurant staff to ensure excellent customer service and high employee satisfaction.
- Handle customer inquiries and complaints promptly to maintain a positive reputation and ensure repeat business.
- Ensure compliance with health, safety, and hygiene regulations to safeguard the restaurant's operational license and reputation.
- Train and develop staff skills to uphold service quality and prepare them for future roles.
- Coordinate with vendors to ensure timely and cost-effective supply of essential materials.
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