System Administrator

Role & resp

Systems JD:

• Windows Server Administration:

• Install, configure, and maintai

• n Windows Server environments
• Perform routine system monitoring, verify the integrity, and availability of hardware, server resources, and databases.
• Troubleshoot and resolve server-related issues, including performance problems, connectivity issues, and security vulnerabilities.

• Manage Active Directory (AD), Group Policies, DNS, DHCP, and file-sharing services.

• Active Directory Management:

• Administer and maintain Active Directory for user, group, and device management.

• Configure and manage Group Policy Objects (GPOs) for security and compliance.
• Implement and manage Active Directory Federation Services (ADFS), if applicable.
• Ensure proper configuration of user permissions, access control policies, and LDAP integration.

• Monitor AD replication, troubleshoot any issues, and ensure the overall health and performance of AD services.

• Microsoft 365 Management:

• Administer Microsoft 365 services (Exchange Online, SharePoint, OneDrive, Teams, etc.).

• Manage user accounts, licenses, permissions, and group policies within Microsoft 365.
• Provide M365 platform support and troubleshooting for issues related to email, collaboration tools, and cloud storage.

• Implement M365 security protocols, including Multi-Factor Authentication (MFA) and Conditional Access policies.

• Firewall Management:

• Configure, monitor, and maintain enterprise firewalls (e.g., Cisco ASA, Palo Alto, Fortinet).

• Apply firewall rules and policies to protect the internal network.
• Analyze firewall logs and take necessary actions in case of threats or breaches.

• Collaborate with other teams for network segmentation and security improvements.

• VoIP Support:

• Configure, maintain, and troubleshoot VoIP solutions (e.g., Cisco, Avaya, 3CX, Microsoft Teams Direct Routing).

• Monitor call quality and resolve any related performance issues.

• Ensure uptime and reliability of communication systems.

• Technical Support and Troubleshooting:

• Provide expert-level technical support to internal staff, troubleshooting hardware, software, network, and system-related issues.

• Respond to support tickets and resolve problems within established SLAs.

• Document solutions and provide user training as necessary.

• System Security & Backup:

• Perform system backups and ensure disaster recovery processes are in place and tested regularly.

• Implement and monitor security protocols to protect the companys network, data, and systems from cyber threats.

• Regularly update and patch systems to ensure they remain secure and compliant.

• Hyper-V Virtualization:

• Administer and manage Hyper-V virtual environments, ensuring optimal performance and availability.

• Deploy, configure, and maintain virtual machines (VMs), virtual switches, and Hyper-V clusters.

• Troubleshoot virtual environment issues, including resource allocation, VM migration, and performance monitoring.

• Laptop Configuration & Troubleshooting:

• Configure new laptops and desktops (Windows OS) for employees, including OS installation, application setup, and network configuration.

• Provide support for hardware and software issues on laptops and desktops, including diagnosing and fixing performance issues, software malfunctions, and hardware failures.

• Maintain a standardized laptop image for consistent setup and deployment across the organization.

• Laptop/Asset Maintenance:

• Manage the lifecycle of laptops and other end-user devices, including inventory tracking, maintenance, and replacements.

• Ensure timely updates to device configurations and software patches.
• Coordinate with vendors for warranty services and repairs.

• Track and manage IT assets, ensuring proper documentation and compliance with company policies.

• Network Understanding & CCNA-level Expertise:

• Understand and manage network infrastructure, including LAN/WAN, IP addressing, routing, and switching.

• Troubleshoot network connectivity issues across internal networks and cloud-based services.
• Configure and troubleshoot network devices, including switches, routers, and wireless access points.
• Monitor network performance, ensuring efficient traffic management and identifying bottlenecks or security vulnerabilities.
• Maintain and implement network security protocols to safeguard internal communications and systems.
• Experience with Cisco routers, switches, and network protocols (e.g., TCP/IP, DHCP, DNS, VPNs, VLANs).

• CCNA-level knowledge or certification (or similar network certification) strongly preferred.

• Collaboration & Reporting:

• Work closely with other IT professionals to ensure smooth and efficient operation of all systems.

• Assist in system migrations, upgrades, and ongoing infrastructure improvements.

• Provide regular system performance reports and suggest improvements.onsibilities

• Assist & Participate in US Staffing /Recruiting Lifecycle (gathering requirements, candidate prospecting, candidate screening, candidate submission & follow-up, etc)

• Interact with & Hire US Citizens, Green Card Holders, Foreign Nationals for Infinites clients
• Conducting phone screens, including completing pre-qualifying questions and proposing potential candidates on location, position, and Organization
• Developing new channels of Recruitment to ensure adequate resource availability
• Research & Understand Technology & Business Jargon
• Sourcing the resumes from the different portals, databank, employee references, networking, headhunting etc.
• Maintain and update the existing resource database (Applicant Tracking System)
• Develop & create brand awareness about the Organization
• Uploading, Monitoring, and maintaining Job Postings on Job Portals
• Write Boolean queries and innovate search terms on commonly used job boards such as Dice, Monster, CareerBuilder, etc.

Desired Candidate Profile

• Freshers with excellent communication & articulation feel free to apply
• Enthusiastic about the world of HR & Recruiting, tech-savvy and an excellent communicator
• Ability to work independently and multitask in a fast paced environment A Strong Performer
• Street Smart, Result oriented, innovative, highly organized
• Excellent interpersonal, verbal, & written communication skills
• Experience with MS Office
• Willing to work in US timings (Night Shift)

Company Profile:

Since 1997, Infinite Computing Systems has been delivering custom IT solutions that underline value, quality, and reliability. We offer solutions for customers unique needs providing targeted and customized solutions aimed at real business problems.

We have helped over 100 customers in Banking, Insurance, Energy, Distribution, Manufacturing, Oil Field, Construction and Government to translate their business challenges into scalable enterprise applications. Our proven engineering model has enabled us to deliver efficient solutions to clients. We serve customers around the world through our local technology centers headquartered in Cedar Rapids, Iowa, with branches in Dallas, Mumbai, and Bangkok.

Our comprehensive services include Global Staffing, Microsoft Dynamics 365, Microsoft 365, Office 365, Microsoft Azure, Business Intelligence Solutions using MS Power BI & Custom Application Development using .NET, Mobility Services, Product Development.

Our credentials include:

• Microsoft Gold Application Development
• Microsoft Gold Application Integration
• Microsoft Gold Collaboration & Content
• Microsoft Gold Devops
• Microsoft Gold Data Analytics
• Microsoft Silver Small & Midmarket Cloud Solutions
• Microsoft Silver Datacenter

Location: Base Location Mumbai – Andheri East (Walkable from Andheri Station)

Work Time: 7:30pm to 4:30am IST (US Time Zone)

Thanks & Regards,