Travel Agent

2 days ago

Navi Mumbai, Maharashtra, India Hiring Squad Full time ₹ 1,80,000 - ₹ 4,20,000 per year
  • Experience: 4 months to 3.5 years
  • Salary: 18,000 35,000 per month (depending on experience)
  • Shift: Rotational

APPLY ONLY IF YOU CAN RELOCATE TO NAVI MUMBAI

As a Travel Agent, you will be a key member of the team, responsible for assisting customers with all aspects of their travel needs. You will utilize industry-standard software to manage bookings, plan itineraries, and provide comprehensive travel support, ensuring a seamless and exceptional experience for every client.

Key Responsibilities:

  • Handle domestic and international travel bookings efficiently using Amadeus and other GDS (Global Distribution System) software.
  • Manage end-to-end flight processes, including reservations, cancellations, reissues, and itinerary changes.
  • Provide accurate and competitive fare quotes and present suitable travel options based on client requirements and preferences.
  • Offer excellent customer service and ensure the timely and effective resolution of all travel-related issues and inquiries.
  • Maintain continuous knowledge of airline rules, fare structures, and current travel industry trends and regulations.

Required Skills & Qualifications

Mandatory Requirements

  • Proficiency in Amadeus and GDS software (essential).
  • Prior experience ranging from 4 months to 3.5 years in travel booking, ticketing, or a BPO travel process is preferred.
  • Bachelor's Degree or Diploma in Travel & Tourism / Hospitality / Commerce

Core Competencies

  • Strong understanding of airline ticketing, fares, and reservation processes.
  • Excellent communication (written and verbal) and interpersonal skills.
  • Proven problem-solving abilities to handle complex travel scenarios and customer queries.
  • Ability to work effectively and reliably in a rotational shift environment.

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