Business Excellence

4 days ago

Mumbai, Maharashtra, India L&T-Cloudfiniti Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Role:
Responsible for driving operational excellence across L&T-(Cloudfiniti /Vyoma's) Data Center and Cloud Services portfolio. The role focuses on integrating and optimizing end-to-end business processes to deliver consistent , scalable, and customer-centric outcomes.

Qualifications:

  • Bachelor's degree in
    Engineering
    or
    Management
    (preference for
    Operations Management
    or
    Information Technology
    ).
  • Advanced certifications in quality or process management frameworks (e.g., Six Sigma, CMMI, ISO, TQM) will be an advantage.

Experience & Domain Expertise:

  • Proven experience in the
    Data Center and/or Cloud Services industry
    .
  • Demonstrated capability in
    driving process excellence
    across diverse business functions such as
    CRM, Pre-Sales, Sales, Service Delivery, Network & Security Operations, and Billing
    .
  • Proficiency in implementing
    Quality and Operational Excellence frameworks
    such as
    TQM, CMMI, ISO, Six Sigma, EFQM, Kaizen, Malcolm Baldrige, and Balanced Scorecard
    .
  • Strong understanding of
    Colocation (Colo), IaaS, PaaS, SaaS
    , as well as
    FinOps, DevOps, CloudOps
    , and
    SRE
    practices.
  • Hands-on experience in
    building resilient, scalable, and process-driven operations
    to enhance
    customer experience and service reliability
    .

Key Attributes:

  • Strategic thinker with a
    continuous learning mindset
    .
  • Adept at
    institutionalizing best practices
    for sustainable outcomes.
  • Strong collaboration and communication skills, with the ability to engage cross-functional teams to achieve business goals.

What We Offer:

  • Opportunity to work with a leading
    data center and cloud services brand
    backed by
    Larsen & Toubro's legacy of excellence
    .
  • Exposure to
    cutting-edge technologies
    and
    industry-leading frameworks
    .
  • A collaborative environment that encourages
    innovation and continuous improvement
    .

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