Senior Sales Administrator

Every minute of every day, Smiths Detection's threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. 

Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.  

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.

Require a seasoned professional for the role of Senior Sales Administrator (SSA) with a multinational organization 'Smiths Detection Systems Private Limited, Gurgaon )'. This position shall report into Strategic Sales Head. A role of Senior Sales Administrator is a critical role and forms an integral part of the India Sales Team of Smiths Detection.

This position shall be responsible to spearhead and drive sales administration activities for the India Sales Team, which shall include (but not limited to):

1. Working closely with the Sales team to perform all sales support activities including creating quotations in SAP, sending quotations, working on sales orders booking in SAP etc.
2. Coordinating for customer demonstrations. Interacting with customers for various documentation activities.
3. Bid management, Tenders preparation and online tenders' submissions shall form the key KPI for this position. The candidate should have extensive experience to have worked on tenders' preparation and online submission environment. Candidate should have rich experience and exposure of working on various online tender portals both w.r.t government/non-govt. tenders.
4. Decent experience on working on GeM Portal and GeM tender submissions, registrations etc.
5. Candidate should have detailed understanding of the intricacies that are involved in preparation of government tenders and online submission at various tendering portals.
6. The SSA shall share daily tenders' notifications with the sales team and maintain a detailed "Bid/Tenders' Tracker" to upkeep an exhaustive data of tenders on daily basis. And likewise maintain and update other sales administration trackers.
7. Candidate should have the technical bent of mind (engineer preferably), knowledge of SAP and willingness to learn.
8. The role shall require coordinating with various internal stakeholders (including global) (working closely with OTI, Finance, Commercial, Supply Chain, Service, Operations teams etc.) to accomplish various sales administrative tasks.
9. The position requires close coordination with the sales managers, global demand planning team and factory for IBP demand planning and hygiene.
10. Various reportings (bid tracker, sales order tracker). Maintaining SAP quotes and Sales Pipelines. Various letters to customers. Should have strong communication and business orientation skills. Should be able to prioritize activities and achieve various submission timelines. Working closely with factories for equipment deliveries. Interact with Logistics and freight forwarders as well.
11. Good communications, interpersonal and analytical skills.
12. Good proficiency on MS-Office, Acrobat and various tendering online tools.
13. Adaptable to stringent timeline requirements / deadlines and cross-markets timezones.

Experience and Background:

• Strong bid management, sales coordination, sales administration acumen and extensive exposures to sales bid cycle.
• Technically strong and should bring experience in hi-tech sectors. Engineer with MBA preferred.
• 12+ years of industry experience
• Exposure of selling to the airports and/or ports & borders sectors will be considered advantageous.
• Exposure to bid preparation and tendering.
• Keen exposure to effective sales processes as well as systems to monitor, review and report various MIS sales reporting.
• Hands-on on sales analytics, dashboards and reporting analysis.

Skills and Competencies:

• Unquestionable integrity and work ethics.
• Self-starter and motivated individual with high level of initiative & desire to succeed.
• Fast learner with eye for details and technical bent of mind.
• Must have the ability to create unique & efficient bid management ways & processes.
• Ability to handle complex, large value tenders/RFPs bid management.
• Excellent communication skills and confidence to interact with senior officials and executives in customer organisations.
• Exposure to have worked in multinational cross-markets and cross-functions environment.
• Systems and processes driven with sound analytical, presentation and reporting skills.
• Ability to operate successfully in a complex, matrix organisation.
• Proficiency and experience of working on ERP, SAP, CRM, Power BI and various tools.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website (Careers - Smiths Group plc)