Admission Counselor

2 days ago

Jaipur, Rajasthan, India Aakash Educational Services Limited Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Job Description

Job Location: Pratap Nagar, Jaipur

Job Description

Purpose of the SSAO role:

The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding, and offering an overall delightful journey to the students.

As an SSAO, you are expected to:

  1. Contribute towards revenue generation by working on the sales targets, by selling/up-selling/cross-selling the company's & exclusive range of educational courses to the existing and prospective students and parents through personal counselling, telephone calls, emails, and other means of communication.

  2. Ensure collection of outstanding fees from parents within the specified time.

  3. Ensure a smooth student journey from start to end at Aakash Institute by taking care of associated administrative activities.

  4. Ensure a delightful customer service experience by developing a strong rapport with the students & Parents and addressing their concerns by offering a quick resolution.

  5. Ensure adherence to internal processes and compliance.

Desired Profile

To be successful in the SSAO role, you are required to have:

  1. An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills.

  2. Proficiency in Microsoft Office and writing emails, & comfortable while working on software related to Sales & Services.

  3. Fluency in the communication of English and the Regional language.

Must have Attitude:

  1. Customer Orientation

  2. Sense of Ownership and Accountability.

  3. Result orientation

  4. Emotional intelligence for working in a Team.

Qualification:

  1. Must have a bachelor's degree.

  2. Preferred BTech / MBA /Master's in Psychology, Education etc.

Experience:

  1. Previous experience in counselling of educational services.

  2. Previous experience in Business (B2C) sales across industries.

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