Head of Admissions

3 days ago

Bengaluru, Karnataka, India upGrad Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Key Responsibilities

Strategy & Leadership

  • Design and implement an annual admissions strategy in alignment with institutional goals.
  • Forecast admission targets and ensure they are achieved.
  • Lead, train, and motivate the admissions team to deliver on targets with quality.
  • Monitor and report on admissions performance to leadership, including funnel analysis, conversion metrics, and process improvements.

Admissions Process Management

  • Implement and maintain admissions software/CRM systems for data tracking and reporting.
  • Continuously refine processes to improve applicant experience.

Student & Parent Counseling

  • Oversee counseling efforts to guide students and parents through academic offerings, career outcomes, and institutional strengths.
  • Address concerns and objections empathetically, ensuring clarity and trust in decision-making.
  • Provide personalized support for high-potential applicants and their families.

Scholarships & Financial Aid

  • Define and manage scholarship/financial aid policies.
  • Ensure transparent communication of eligibility and disbursal processes.
  • Monitor impact of scholarships on student diversity, quality, and overall intake.

Compliance & Quality Assurance

  • Ensure adherence to all institutional, national, and accreditation requirements.
  • Establish and maintain documentation for audit purposes.
  • Implement robust quality checks at every stage of admissions.

Cross-Functional Collaboration

  • Work closely with academic teams to understand curriculum and outcomes for effective pitching.
  • Coordinate with marketing for lead generation and branding campaigns.
  • Collaborate with student success and placement teams to showcase success stories in admissions efforts.

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