Regular Branch Network Services

4 days ago

Mumbai, Maharashtra, India Luxoft Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Project description

Technology Division is seeking a talented and motivated individual for a Network Analyst position. Responsibilities will include the operational support and maintenance of the enterprise branch network, cloud-based infrastructure architecture and management, SDWAN implementation & support, documentation and implementation of new solutions, and working high level network escalations from our branch teams. If you are looking for a new and exciting career opportunity and possess three or more years of network support experience, this may be the ideal opportunity for you.

Responsibilities

  • Provide network engineering resources to support branch network services during Client's off-hours: 7 pm CT to 6 am CT.
  • Utilize Edward Jones tools and processes o Service Management: Incident, Change, Service Requests, etc. o Implementation tools and processes o Monitoring and reporting tools  Monitor and test network performance and provide network performance statistics and reports  Review reports and real-time monitoring to identify potential issues with network circuits
  • Assist with upgrades to branch network devices such as Meraki switches, VeloCloud SDWAN devices, and Cradlepoint cellular backhaul devices. (To be implemented outside of core business hours.)
  • Configure and install/update software, routers, and other network devices
  • Perform reboots of branch PDUs and modems on regular basis
  • Identify potential automation opportunities
  • Identify, troubleshoot, resolve, and document network connectivity and performance issues
  • Liaise with vendors, other IT personnel, and contract teams as they relate to service requests and issue resolution during shift hours.
  • Important: This role requires 3 days of on-site presence per week

SKILLS

Must have

  • Bachelor's degree is preferred or equivalent work experience/certifications in technology
  • Three or more years of experience supporting network hardware
  • Three or more years of experience with enterprise network solutions and technologies
  • Strong analytical network troubleshooting skills to solve complex issues
  • Experience with SDWAN Design, Deployment & Support
  • Experience with Cloud Based Architecture & Management
  • Experience with Cellular and Wireless technology and support
  • Experience with packet/protocol analyzers, and network management/monitoring tools
  • Excellent communication (written and verbal) and interpersonal skills
  • Excellent organizational and time management skills
  • Ability to work in a team environment and/or as an individual contributor

Nice to have

*

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